Req ID: 292899
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ServiceNow Integration Lead Developer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
ServiceNow Integration Lead Developer
Experience: Overall 8 plus years
ServiceNow: 5+ Years
Modules managed in ServiceNow: Should have fair idea about all ITSM modules with good hands on experience in atleast below
1. Incident Management
2. Change Management
3. Problem Management
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4. Request Management
5. Configuration Management
6. Knowledge Management
7. Agent & NOW Mobile app customization
Additional modules (good knowledge if not working experience)
1. AMDB
2. Release Management
3. Survey Management
4. Agile 2.0
5. Virtual Agent
6. Artificial Intelligence
7. Machine Learning
8. Agent Workspace
9. Walk-up experience
Key Areas:
1. Strong in Integrations in ServiceNow. Should have done H2H Integrations (ITSM tool to ITSM tool bi-derectional), Tools Integrations (e.g. Splunk, Netcool, SNOW CMDB, Solarwinds, Truesight etc)
2. Should have done/managed instance upgrades
3. Should have good experience working on Domain Separated instance
4. Should have interacted with ServiceNow via HI on case by case basis
Components worked on:
1. Workflows
2. Flow designer
3. Service Portal
4. Integration Hub
5. Basic ones like Business Rules, Script Includes, Script Actions, UI Actions, UI Policies, Data Policies, Client Scripts, ACLs etc
Minimum Certifications:
1. ServiceNow Admin
2. ServiceNow ITSM Specialist
3. ITIL Foundation
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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