Job Summary:
- Leads team(s) responsible for facilitating the management of internal operations and activities to support the MIWS organization in successfully achieving financial and operational goals and objectives.
- Improves the operational systems and processes in support of company and practice missions.
- Leads activities for better management reporting, information flow, cost management, forecasting, business process and organizational planning.
- Performs in a liaison role between leadership across their leader's organizations and programs.
Job Duties:
- Applies influence and negotiation skills to drive business results.
- Advises on how to simplify and/or improve processes that improve financial or employee performance.
- Provides direction and support on operations, administration, and results for MIWS Practice and assigned programs.
- Increases the effectiveness and efficiency of Support Services (HR, IT, Costing/Pricing, Product Mgt and Finance), through the coordination and communication between support and business functions.
- Supports financial processes including rate cards, P&L and our cost recovery strategies/pricing.
- Liaises with Product Mgt, Practices, Finance and our unit for automation effectiveness and value creation.
- Manages and coordinates overall communications
- Manages incentive performance objectives and attainment level for leaders across the unit.
- Leads Employee Recognition and DEI initiatives.
- Plans and executes quarterly all-hands video conference.
- Plans agenda and manages bi-weekly leader call.
- Develops and executes monthly/quarterly operational performance reporting and analysis.
- Develops and leads or supports assigned projects and programs, such as, Emerging Talent, DEI, Talent Roadmap etc.
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Key Skills:
- Models exceptional communication and influencing skills.
- Extensive experience and confidence in interacting with Practice and company senior leaders.
- Executes exceptional client service skills and leadership capabilities.
- Adept at converting concepts into power point presentations.
- Expert knowledge, understanding and application of project management principles and methodologies.
- Models expert analytical / problem solving skills.
- Ability to lead, coach and develop a matrixed and cross-functional team including senior contributors.
- Models exceptional organizational and time management skills.
- Exhibits budgeting, business financial and P&L skills.
- Ability to develop comprehensive and complex operational and strategic plans.
Required Experience or Education:
- 12+ years of relevant work experience.
- Includes 5+ years managerial/ leadership experience.
- Undergraduate/ Postgraduate degree or equivalent work experience.
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