Req ID: 304819

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Payments Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Job Duties & Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions across Payment applications
• Design and build enterprise applications for solutions which are used across multiple application (and hence multiple business teams)
• Effectively communicating your insights and plans to cross-functional team members and management
• Gathering critical information from meetings with various stakeholders and producing useful reports
• Allocating resources and maintaining cost efficiency
• Ensuring solutions meet business needs and requirements
• Managing projects, developing project plans, and monitoring performance
• Updating, implementing and maintaining procedures
• Prioritizing initiatives based on business needs and requirements
• Serving as a liaison between stakeholders and users
• Managing competing resources and priorities
• Monitoring deliverables and ensuring timely completion of projects
• Responsible for Service delivery of the team with focus on SLAs and customer management ensuring no escalations
• Managing stakeholder's relationship with different BU's and ability to manage escalated issues/ potential escalation
• Own Root cause analysis provide tactical and permanent solution
• Continue process improvement across the application portfolio
• Proactive analysis to drive down outage, improve recovery time and reduce time to engage

• Thorough knowledge of banking domain specially Fraud engines.
• Experience in regulatory reporting projects would be a huge plus
• Experience of successfully facing off to senior business leaders
• Minimum 10-12 Years of experience in Information Technology with minimum 5 years' experience in Payment Systems application at least 2 Years' experience in development of software preferably in a Financial Service Industry
• Wide knowledge of current and future trends in business and technology environment
• Experience creating detailed reports and giving presentations

• Technology, Engineering or IT Bachelors degree

• Strong knowledge Data Management
• Operating systems (Linux/ Windows)
• Knowledge of JIRA
• Experience of handling host to host connectivity with multiple ecosystem players will be useful
• Very good knowledge in Oracle PL/SQL and sound technical knowledge in Database Administration
• Hands on Software development, middleware technology, databases, open source, migrations, security, deployment, QA, project management, agile/scrum, waterfall

• Possess Strong problem solving, analytical skills with an ability to handle multiple tasks & prioritize accordingly
• Demonstrated ability to effectively communicate, trouble shoot, and problem solve with clients throughout the implementation process
• Strong inter-personal & negotiation skills in dealing with HO and department users
• Medium to large team people management
• Excellent relationship building and networking skills