NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a L2 Support Specialist - Fully Remote to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
Responsibilities:
- Actively provide support for resolution of L2 issues with detailed analysis
- Help in code fixes and rigorous testing where required
- Work on supporting Product servers and clients on cutting-edge platforms
- Contribute to our continuous improvement and continuous delivery
- Continually focus on enhancing the performance of the applications
- Work effectively in collaboration with other team members
- Provide technical feedback and support to Development teams
- Perform detailed RCA of issues in production, and implement corrective actions
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Preferred Experience:
- Good knowledge of Unix, SQL and scriptng langugages
- Validated collaboration and communication skills
- Able to lead in a global environment
Basic Qualifications:
- 3+ years of relevant experience in application Maintenance and Support.
- Unix, SQL and knowledge of other scripting languages
- Knowledge of programming language - preferably Java
About NTT DATA
NTT DATA is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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