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Desktop/End User Support

AT NTT DATA Services
NTT DATA Services

Desktop/End User Support

Yonkers, NY

Company Overview:
Req ID: 303587
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a TEMP Info Technology Senior Specialist to join our team in Yonkers, New York (US-NY), United States (US).

Job Description:

Key Responsibilities -

  • Vendor Management: Coordinate with vendors for materials, services, and equipment, ensuring timely delivery and quality compliance.
  • Preventative Maintenance: Schedule and implement preventative maintenance plans for all IT facilities equipment and infrastructure, documenting procedures and outcomes.
  • Documentation: Prepare and maintain comprehensive records and reports relevant to operations, maintenance, and compliance within the industry.
  • Shift Management: Oversee rotating shifts, including nights, weekends, and holidays, ensuring adequate coverage and response capability.
  • Physical Demands: Perform physical tasks associated with the role, including lifting (50 lbs or more), climbing ladders, and maintaining agility in varied positions.
  • Required Skills and Qualifications
  • Experience: 3-5 years of experience in a IT infrastructure environment with a proven track record in a leadership role.
  • Technical Skills: Proficient in AutoCAD and/or RCDD, with substantial experience in cable and fiber installation and troubleshooting.
  • Project Management: Experience with request and change management processes, as well as scheduling for preventative maintenance.
  • Safety Awareness: Ability to wear and work with various forms of personal protective equipment as required by job duties.
  • Physical Ability: Capable of standing for extended periods, climbing, and performing manual tasks as necessary.
  • Driving Record: Valid and insurable driving record.
Desired Skills

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  • Proficient in reading and interpreting floor plans, blueprints and schematics.
  • Experience using voltage testing equipment, UPSs and HVAC systems.
  • Understanding of fiber optic test data
  • Familiar with OSP/ISP engineering cable design and connectivity
  • Educational Requirements
  • Associate's degree in technology or with a minimum of five years of related experience in IT Facility technology environment.
  • Prior knowledge of Mission Critical or Data Center environments is highly preferred.
Certificates and Licenses
  • AutoCAD certification.
Communication Skills
  • Strong comprehension and interpretation skills for instructions, memos, and reports.
  • Ability to write routine correspondence and respond effectively to inquiries from clients, coworkers, and supervisors.
  • Capable of presenting information clearly to both small teams and large groups.
  • Working Conditions
  • This position requires flexibility to work on rotating shifts, including nights, weekends, and holidays, and may involve on-call responsibilities for emergencies.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this role is (HOURLY RATE 35 TO 39). Actual compensation will depend on several factors, including the candidate's relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Client-provided location(s): Yonkers, NY, USA
Job ID: NTT_DATA-24-03113
Employment Type: Other