Req ID: 300454
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Analyst-Field Tech to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
- Performs troubleshooting parts replacement, system upgrades, advanced deployment, and repair on desktops / notebooks/ printers.
- Uses advanced tools /technical knowledge to remediate cliente problems and conduct scheduled installations.
- Provides technical feedback on technical process issues to improve overall service delivery.
- May act as team lead at times and coach team members.
- Proficient in Windows operating system environment
- Knowledge of Linux/Unix operating systems may be required.
- Strong client servisse skills.
Want more jobs like this?
Get jobs in Guadalajara, Mexico delivered to your inbox every week.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Job Segment: Technical Support, Help Desk, Information Technology, Linux, Unix, Technology