Req ID: 300381

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Administration-WOS to join our team in Kingston, Ontario (CA-ON), Canada (CA).

Responsibilities:

• Individuals here have a well-rounded knowledge of the policies and procedures for their work area.
• Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
• They may make policy recommendations to their managers and be an escalation point for less experienced team members.
• Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/
• printers.
• May respond to calls after normal business hours per leader instructions.
• Identifies potential issues that could adversely impact end user experience and takes corrective action.
• Ability to physically perform general office requirements.
• Must be able to perform essential responsibilities with or without reasonable accommodations.
• Travel including overnight domestic or international trips may be required.
• Solid client service skills.

• Minimum 2-4 years relevant experience
• Education: High School Diploma or equivalent; Undergraduate degree or some college coursework preferred.
• Experience working within a Windows operating system environment.
• A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.