• Ensures end-to-end traceability of requirements is complete.
• Applies specific functional and/or business expertise to perform assigned tasks and develop specific project deliverables.
• Conducts impact analysis of configuration changes on business processes and existing technology.
• Competent to work with minimal supervision in a technical capacity on most phases of the business systems analysis.
• Contributes to the review of Test Planning and Test Execution strategies.
• Develops business workflow diagrams.
• Assists in the development of data models and interface design specifications.
• Documents, tracks, and resolves issues related to data quality.
• Contributes to the design and mapping of data conversion strategies.
• Participates in collaborative system and data design sessions with the user community, technical architecture resources, and development resources.
• Completes project activities on time and within budget, and proactively identifies and communicates issues that may jeopardize milestones or project budget to the Project Manager / Product Owner.
• Adheres to SDLC or AGILE project management methodology by utilizing internal procedures and tools and identifying areas for methodology improvement.
• Develops Product Overviews, FAQs, Tool Glossaries, system training material, and system user documentation to support implementation activities.
• Creates appropriate communication materials are documented and distributed appropriately.
• Conducts interviews, fact-finding, and independent research to design creative, progressive solutions for business problems.
• Supports the Product Owner with other Scrum Team tasks (hosts / facilitates meetings, taking detailed notes, completes analysis / research) as needed

Required Skills/Experience
3+ years experience as a product owner or similar role/position as a business analyst/project manager
3 years experience PLSQL / Oracle databases, SQL Server; Intermediate to Advanced
• 4+ years experience with software development lifecycles, having owned: detailed analysis (data / process analytics, process improvements, process flow creation, requirements gathering, requirements traceability through the software delivery lifecycle, including post-production checkout / reviews.
• 4+ years experience with extensive analytical techniques (Scenarios and Use-cases, Scope Modeling, Functional Decomposition, Interviews, Observation / Job Shadowing, Focus Groups, Acceptance and Evaluation, Sequence Diagrams, User Stories, Brainstorming, Storyboarding, Prototyping, Event Analysis, Business Rule Analysis, Requirements Workshops, Risk Analysis, Root Cause Analysis)

Preferred
• Experience with Market Prominence, MHK's (formerly MedHOK) Enrollment, Billing and Correspondence platform
• Information Technology / Release & Resource Management
• Medical Management / Medical Management - Government Administration
• Experience with member materials / correspondence implementation experience
• Experience with Medicare or Medicaid Enrollment, Billing and Correspondence Operations
• Leadership / Creating Accountability (Intermediate)
• Leadership / Developing and Executing Strategy (Intermediate)
• Leadership / Driving a Culture of Compliance (Foundational)
• General Business Consulting for Solutions (Intermediate)
• Leadership / Anticipating and Innovating (Intermediate)
• Technology / Justifying the Business Case (Intermediate)
• Experience with enterprise-wide and / or cross-functional large scale initiatives with high degree of complexity.
• Demonstrated experience successfully implementing change in complex organizations
• Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.

Education:
Bachelor's degree in Computer Science or a related discipline.

Hours: M-F 8-5 (may vary based on time zone)

About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $42.70 per hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

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