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DevOps
- Deploy and manage day-to-day operations of critical security infrastructure
- Function as an Infrastructure Subject Matter Expert (SME) for the security infrastructure under your responsibility
- Ensure compliance of all the supported applications with Citi-published standards
- Perform post-deployment testing of solutions in individual environments
- Engage with strategic vendors, external to the organization, to investigate problems and understand product functionality, influence enhancements and roadmap as required to meet organizational goals
- Support internal and external customers in the adoption of the Authentication services
- Collaborate with L2 teams to assist in integration-related activities
- Troubleshooting incidents and problems in a timely resolution as defined in SLAs
- Document resolutions in Knowledge Base tools
- Capacity, Performance and Stability reporting and management
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Lead initiatives to develop/enhance tools for system monitoring and maintenance improvements
Regular weekend work and working on shifts is expected.
Experience and Skills
Must-have Skills
10+ years' relevant industry experience in one or more of the following:
- Experience with one or more below:
- Deploying Java-based/Node.JS-based Distributed Application environments.
- Sailpoint Automation
- Identity Access Management on Public Cloud such as AWS, GCP, Azure.
- Should have managed one or more Enterprise Authentication products.
- Onboarding new applications to OpenShift Container service environment.
- Experience with one or more of Enterprise application servers such as IBM WebSphere, Apache Tomcat/HTTP Server, Tivoli Monitoring, Wide Load balancer setup, Virtual IP configurations.
- Experience in Ansible playbook creation for automation, Splunk Dashboard setup, RLM or Udeploy tool.
- Analyzing Authentication application metrics and deep knowledge on how to onboard legacy application to Cloud container platform services.
- Experience working in a Linux-based environment (RHEL, Ubuntu) that includes being conversant in terminal commands and developing shell or Perl scripts.
- Experience with critical production server support, application upgrades and project lifecycle/ SDLC processes
Desired Skills
- Experience in Installing and managing APPs on UNIX/Linux OS.
- Deep understanding of Encryption protocols used in Transport-Layer Encryption, Data Transmission and At-Rest Encryption and Key Exchange protocols
- Experience in Multi-factor authentication and Biometric deployments is a significant plus
- Familiarity with Analytical tools like Splunk, AppDynamics etc.
- Experience in Cloud technologies like OpenShift, Terraform, CI/CD Pipeline, deep understanding of micro services.
- Familiarity with IT Service Management processes based on the ITIL framework.
- Production network infrastructure such as Firewalls, DNS, Software/Hardware Load balancers, Proxies
- Familiarity of Compliance and Risk-management frameworks and methodologies (ISO27002, SDLC)
Education
- Bachelor's Degree (Engineering, Mathematics, or IT related field) or equivalent work experience
- Security certifications such as CISSP is desired but not mandatory. However, willingness to complete certification would be expected.
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