Summary

Lead and manage Projects of all medium complexity within the IES Infrastructure and M&A Programs. Directly manage projects (PM) from start-up to completion, including change management. Plan and organize projects , establish project governance models and staffing profiles.

About the Role

Project Focus

• Directly manage projects (PM) from start-up to completion, including change management.
• Plan and organize projects , establish project governance models and staffing profiles. Develop project Key Performance and Success Measures (KPIs).
• Responsible for achieving the project objectives.
• Manage quality, timeliness and cost of the project deliverables.
• Maintain control over the projects status including updating of the Portfolio Management Tool (UBM SNOW)
• Manage all aspects of project expenditure and budget including CARs, Purchase Orders, financial status reporting etc
• Overall Stakeholder management.
• Ensure all Infrastructure services are delivered in accordance with agreed Service Level Agreements and agreed Project Plans.
• Create/maintain master project plan
• Develop/maintain all required project documentation
• Provide monthly forecasts for projects, ensure actuals are booked on time and a current financial overview is maintained.

• Acquire internal and/or external resources to accomplish project objectives.
• Lead and manage project resources

• Identify, manage and remediate project risks and issues
• Ensure appropriate involvement of project Steering Committees including status reporting and resolution of escalated issues
• Manage escalations with various internal support groups (e.g. service lines) and external service providers (e.g., PMaaS).
• Report project status through defined IMA / IES channels.

• Ensure compliance to the Novartis project methodology (ICE), GxP and other IES / Novartis processes and procedures (where applicable).

• Collaborate with selected strategic partners capable of providing strong Connectivity Services expertise.
• Share best practices and collaborate within various IES / IMAP Domains in the development of best practices and Standard Operating Procedures (SOPs) (Project focus (best practices) and Departmental Focus (e.g. SOPs.)

• Understand (project related) Critical Success Factors for key Domain customers - align activities to ensure successful achievement of these.
• Understand current and future direction of the Connectivity domain and ensure all project needs are addressed appropriately. Deep understanding of business value achieved for all domain projects (customer centricity).

• Manages and represent the project from start-up to completion.
• Plans and organize the project, allocate internal and/or external resources to accomplish project tasks.
• Leads the project staff.
• Assumes responsibility for achieving the project objectives.
• Manages quality, timeliness and cost of the deliverables.
• Maintains control over the project's status and budget.
• Reports project status and issues where help is needed to the Steering Committee.
• Complies to the Novartis project management methodology ("ICE") and GxP where applicable.

• Examines and reports on value for money on all major activities, projects and proposed expenditure items for IT.

• Ensures identification of appropriate resource requirements for allocated Projects.
• Develops and manages the overall Resource plan for allocated Projects.
• Ensures that adequate resources are available at the appropriate levels of capacity to meet the demand.

• Satisfaction of key customers of the Cloud & Infrastructure domain (e.g., service lines).
• Cloud & Infrastructure projects successfully delivered on time, on budget, on quality, on value consistent with Novartis standards/regulations and fully aligned with IES IMA strategy.
• Adhere to defined management and delivery processes for IT projects and other Policies relevant to the project scope
• Actively engage in collection and performing of lessons learned to improve knowledge and processes in IMAP team
• Multi Rater feedback and or end of project surveys

• Around 10 to 12 years of experience in IT Project Management - with a proven track record of leading multinational, multicultural infrastructure projects on time, quality and budget
• Good awareness of Cloud & Infrastructure Technologies / End User computing projects / Office IT projects
• Managing Infrastructure projects using Agile - Scrum / Kanban / Waterfall

• English.