Summary

The First Line Sales Manager (FLM) drives sales performance by leading a diverse commercial team and engaging with key stakeholders to drive tailored customer experiences and deliver value. They recruit, develop, retain and coach individuals to successfully deliver on strategic and commercial territory objectives. They instill a culture of high performance and accountability that inspires and motivates the team to execute on customer-centric brand strategy and tactics in a compliant and ethical way. The FLM leads, executes and follows up on brand strategy and tactics in their regions, sharing field insights in order to drive customer engagement and performance.

About the Role

Key Responsibilities

• Translate the national customer engagement strategy and objectives into territory implementation plans to achieve agreed targets
• Ensure and improve targeting accuracy
• Ensure local plans are executed according to strategy and follow up to determine targets are achieved
• Advocate critical processes necessary to support customer excellence and drive team engagement and adoption
• Leverage available data to drive business performance and aid decision-making in complex and high-pressure situations, considering risks and impact
• To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes

• Able to understand changing dynamics of Pharmaceutical industry.
• Market Knowledge and Network is desirable.
• Pre-launch activities.
• Sales in Healthcare / Pharma / related business.
• Desirable Requirements: Cardiovascular experience
  
  Why Novartis:
  Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
  
  You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
  
  Commitment to Diversity and Inclusion:
  Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
  
  Accessibility and accommodation
  Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message
  
  Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
  https://talentnetwork.novartis.com/network