Summary

Esta posición es responsable de supervisar la relación con el socio comercial para S2P, sirviendo como un experto en S2P y enlace comercial clave para impulsar procesos comerciales conformes en países alineados con alta complejidad. Este rol colaborará con el GPO interno de Novartis, Spokes, clientes y proveedores externos para liderar la excelencia operativa, así como iniciativas de eficiencia de procesos y sistemas, mientras mantiene controles e informes.

This position is responsible for overseeing the Business Partner relationship for P2P, serving as a P2P expert and key business liaison to drive compliant business processes in aligned countries with high complexity. This role is will collaborate with internal Novartis GPO, Spokes, customers and external suppliers to lead operational excellence as well as process and system efficiency initiatives, while maintaining controls and reporting.

• Focus on Customers-Partner with Novartis internal customers (our colleagues), third party vendors and external suppliers.
• Performance Management and Service Delivery: Provides services at expected levels with a clear customer service mindset. Drive industry standard best in class performance and a user-friendly End-user experience.
• Technical- Understands S2P system landscape and full E2E S2P process. Can champion finance core compliance. Ensures quality, accuracy and effectiveness of the processes/system portfolio, securing company assets by executing strong NFCM/SOX controls all S2P applications, while providing accurate financial information and timely reporting. Manages controls and/or segregation of duties. Identifies S2P systems enhancement and ensures global scalability, finance core compliance and operational efficiency. In-depth knowledge of cross-functional business operating models. Understand tangential processes and systems that interact/interface with S2P. Drives S2P systems implementations in support of E2E strategy.
• Business Partnering - Develops and maintains customer focused relationships with key stakeholders. In partnership, identifies and delivers business adaptive processes to ensure core compliance. Fosters a balance between customer centric service delivery and core process compliance. Has the ability to coach themselves and others through change. Uses various forums to engage and solicit constructive feedback. Displays the ability to transform feedback into efficiencies and knowledge.
• Project Management/Team Management - Demonstrates experience in planning and leading projects utilising project management techniques, with strong interpersonal and understanding of technical requirements. Extensive experience in organizational design and people management and development, with the ability to motivate and empower teams. Drive projects in partnership with teammates and in consideration of E2E process.
• Communication - Effectively communicates with internal peers, teammates, Internal/External Customers regarding daily operations and short-term/long-term strategies. Role model for effective communication, objective listening, problem solving and conflict management

• Education: Bachelor's Degree Desired CPA and/or MBA
• Experience: 8+ Yr. Work experience
• Languages: Portuguese and English
• Previous Management Role in Finance, Accounts Payable, and/or Procurement Function.
• Seasoned Experience with Ariba/SAP/BI or similar systems
• Seasoned Experience in Project Management and Process Improvements