Summary
We are seeking an External Workforce Management (EWM) Process Specialist to provide process and system support for External Workforce
About the Role
Key Responsibilities:
• Provide support and guidance on External Workforce process and policy
• Periodic checks against defined procedures.
• Monitoring and identification of issues or non-compliance cases
• Act as escalation point for system and process issues from Level 0 (MSP's) for SAP Fieldglass
• Provides Support for defects, standard changes, change request for Fieldglass
• Escalates to L2 support for Fieldglass scope
• Reporting and analytics
• Maintain knowledge libraries and develop and maintain training materials
Want more jobs like this?
Get jobs in Prague, Czech Republic delivered to your inbox every week.
• Acts as Level 1 support for countries without L1
Key Requirements:
• Bachelor's degree required or equivalent working experience; diploma/certificate in HR/other related field is preferred
• Performance in accordance with defined KPIs and other defined metrics
Operations Management and Execution.
• Experience with working or supporting SAP Fieldglass
• Ability to extract and interpret data from internal and external data sources.
• Professional level of English both written and spoken
You'll receive:
Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program - choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation allowance; MultiSport Card, Employee Share Purchase Plan. Find out more about Novartis Business Services: https://www.novartis.cz/
Accessibility and accommodation:
Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in any order to receive more detailed information about essential functions of a position, please send an e-mail to inclusion.switzerland@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Division
People & Organization
Business Unit
CTS
Location
Czech Republic
Site
Prague
Company / Legal Entity
CZ02 (FCRS = CZ002) Novartis s.r.o
Alternative Location 1
Hyderabad (Office), India
Functional Area
Human Resources
Job Type
Full time
Employment Type
Regular
Shift Work
No