Summary

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

The Director of Digital, Data, and IT (DDIT) GF Solution Delivery and Business Partnering is responsible for leading and managing the delivery of digital solutions and IT services across for Global Functions P&O IT tower. This role will serve as a strategic partner to P&O business leaders, ensuring that IT initiatives align with business goals and objectives. The Director will focus on People & Organization (P&O) technology landscape and will work closely with stakeholders to deliver high-quality solutions that drive business value.

About the Role

Your key responsibilities:

• Develop and execute the strategic roadmap for DDIT P&O IT solution delivery and business partnering with focus on P&O business tower (Focus in Talent Management & Talent Acquisition) as well as other P&O business areas as required. This includes identification and selection of new technologies together with P&O teams, DDIT and Procurement teams as well as ensuing a holistic view on how technology solutions are delivered and operated upon go-live.
• Provide visionary leadership, fostering a culture of innovation, collaboration, and excellence. Align DDIT initiatives with business goals, ensuring they support the overall strategy and objectives of the organization.
• Oversee the end-to-end delivery of digital solutions and IT services, particularly focusing on P&O technologies such as Workday ecosystem as well as other key P&O technology landscape solutions, ensuring projects are completed on time, within scope, and budget.
• Implement best practices in project management, and IT service delivery. Ensure the identification, adoption and integration of emerging technologies to drive business innovation and efficiency such as AI, automation and other as part of the DD&IT technology strategy.
• Act as the primary liaison between DDIT and P&O business stakeholders, understanding their needs and translating them into actionable IT initiatives.
• Develop strong relationships with key stakeholders, providing strategic advice and ensuring alignment between IT and business priorities.
• Facilitate effective communication and collaboration between IT and business teams, as well as build strong partnerships with other DD&IT teams in spirit of collaboration (APD, ISC, IES).
• Manage the respective demand & project portfolio for areas in accountability scope, ensuring cost-effective delivery of IT services and solutions.
• Monitor and report on financial performance, identifying opportunities for cost savings and efficiency improvements. Ensure compliance with Novartis financial policies and procedures.
• Identify and mitigate risks associated with IT projects and operations. Ensure compliance with relevant regulations (SOX IT, GxP), standards, and best practices, particularly those relevant to the pharmaceutical industry.

• 10+years of experience in IT management, with significant experience in the pharmaceutical industry. Proficient in project management methodologies and tools.
• Proven expertise in delivering People & Organization (P&O) technology solutions at scale, in addition to ability to build and maintain strong relationships with stakeholders within the pharmaceutical industry.
• Track record of Workday experience as well as other P&O technology solutions (Payroll, Service Now for HR, Gloat, Cornerstone on Demand etc.)
• Demonstrated experience in strategic planning and managing large-scale IT projects and programs.
• Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Knowledge of Workday and its application in P&O domain.

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.