Summary

#LI-Remote

The Director, Account Management & Pricing Strategy, will serve as the strategic team lead for large National and Contracted Regional Accounts and key inline brands that represent between 10%-20% of the US IM Business or $2B-$4B in Gross Sales. This role will be responsible for account development, integrating deeper and broader with large payers to gather competitive intelligence and customer insights to better position NVS brands on payer formularies. The Director will develop account specific contracting strategies and lead the implementation of customer contract/pricing programs for assigned accounts. This position is responsible for creating business solutions that meet both external customer and NVS business needs by working cross-functionally with internal executive management while gaining customer insights and payer business knowledge to effectively drive customer satisfaction and maximize Novartis business. Additionally, this position will champion the development and cross-functional interaction for optimal US Novartis Innovative Medicines pricing, contracting portfolio and Franchise strategies for as-signed in-line, launch and pipeline products.

• Collaborates with other National Account, Pricing, and Portfolio Strategy
• Develops account specific and portfolio contract strategies in line with Business Unit sales goals and customer needs; aligns Account strategy with other key Sales, Marketing, Medical and Managed Care functions and ensures cross-functional support
• Drive strategic account development integrating deeper and broader with large payers to gather competitive intelligence and customer insights to better position NVS brands on payer formularies and lead contract negotiations with key assigned Accounts

• Builds relationships with significant national and regional customers and stakeholders; interfaces with key customer to understand their needs, perspective, and issues while recruiting customer sources to deliver competitive intelligence and customer insights in order to effectively guide and design effective customer strategies
• Delivers the Account plans and required financial results for own Accounts; works effectively with colleagues in other functions to achieve Account goals.
• Acts as a product and Account Management expert, providing advice and guidance as required to other business leaders.

• Develops pricing, contracting and channel strategies for optimal patient access and profitability for assigned new and in-line products focusing on the full commercialization continuum
• Responsible for the strategic and financial evaluation of potential contracting efforts, support of customer negotiations and end-to end Brand payer contract execution
• Support the development of market access strategies for inline and pipeline products by conducting pre-modelling scenarios for market and competitor analyses, stakeholder and pricing and channel research

• Work within ethical and compliance policies and ensure those around him/her do the same
• Ensure a diverse and inclusive environment free from all forms of discrimination and harassment

• A minimum of 7 years of pharmaceutical industry, Market Access, or payer experience
• Thorough understanding and knowledge of US healthcare economics and the drivers of pharmaceutical demand, including pricing and reimbursement
• Extensive experience in healthcare contracting and critical understanding of PBM, National and Regional Health Plan business, Medicare Part D, Medicare Part B and changing market landscape
• Proficient in Microsoft Office, particularly PowerPoint and Excel
• Proven ability to navigate complex customers and build relationships across all key stakeholders, including executive management
• Demonstrated prioritization, organizational and analytical skills as well as the ability to create solutions for complex processes and procedures
• Inspirational leadership with significant leadership experience and a high level of self-awareness and curiosity with focus on empowering others
• Demonstrates high degree of emotional intelligence, adaptability and creativity in solution-oriented ideation - results-oriented, fails fast to learn faster, and embodies an agile, growth mindset
• In-depth knowledge of patient access, launch excellence, marketing and business processes and ability to analyze complex business issues
• Deep understanding of US pharmaceutical value chain and its business processes