Summary

You can be key part of the team that is driving and implementing Digital strategy for QC area therefore impacting large user population to enable them to perform their work in laboratories more efficiently and with improved user experience!

The Associate Director QC IT Solution Delivery will be joining Quality IT Global Team and will be responsible for supporting delivery and operations of IT applications which enable the Quality Control laboratories across all Novartis Operations sites. In this role, you will work to enable delivery, implementation, and operational support of IT applications within the QC and AS&T area for Novartis Operations & Quality.

About the Role

Your key responsibilities:

• As part of the Global IT team supporting delivery and operations of laboratory applications, drive solution delivery and implementation of IT applications as standards for Novartis Operations laboratories.
• Partner with Novartis Quality Control personnel to understand the needs and priorities of the business, and to deliver the best solutions possible to meet the needs of the end user.
• Coordinate, prioritise, and create deliverables as part of the project implementation team, in alignment with goals and objectives set by management.
• Day-to-day support and engagement with external teams supporting the delivery and operations of the laboratory applications.
• Support design and implementation of processes and supporting system solutions within a highly complex QC area
• Pro-actively seek to identify and communicate risks, challenges, opportunities for improvement.
• Share learnings and experiences across teams, with a view to implementing best practices for Novartis operations.
• Identify, shape and (together with business stakeholders) prioritize technology enhancements for QC-IT systems
• Work to support, maintain, and enhance QC-IT applications such as Empower, Labware, Binocs, Tetrascience, LabX, Moda, and others.
• Support future Digital strategy and long-term roadmap in QC and AS&T area for NTO & Quality

• Bachelor university degree or higher
• At least 10 years experience in Quality Control area (QC IT Application Experience)

• Biti globalne IT ekipe, ki podpira dobavo in delovanje aplikacij za nadzor laboratorijskih instrumentov (npr. LabX, EndoScan, Spectrum, Empower itd.), spodbuja dostavo rešitev in implementacijo IT aplikacij kot standardov za Novartisove operacijske laboratorije.
• Sodelovati z osebjem za nadzor kakovosti Novartis, da boste razumeli potrebe in prednostne naloge podjetja ter zagotovili najboljše možne rešitve za zadovoljevanje potreb končnega uporabnika.
• Usklajevati, razvrščati prednostne naloge in ustvarjati rezultate kot del skupine za izvajanje projekta, v skladu s cilji in cilji, ki jih je določilo vodstvo.
• Vsakodnevna podpora in sodelovanje z zunanjimi ekipami, ki podpirajo dostavo in delovanje laboratorijskih aplikacij.
• Podpora načrtovanju in implementaciji procesov ter podpornih sistemskih rešitev na zelo kompleksnem področju QC
• Proaktivno si prizadevati prepoznati in sporočati tveganja, izzive, priložnosti za izboljšave.
• Deliti spoznanja in izkušnje med skupinami z namenom izvajanja najboljših praks za poslovanje Novartisa.
• Prepoznati, oblikujte in (skupaj s poslovnimi deležniki) prednostno razvrstite tehnološke izboljšave za sisteme QC-IT
• Delati na podpori, vzdrževanju in izboljšanju aplikacij QC-IT, kot so Empower, Labware, Binocs, Tetrascience, LabX in druge.
• Podpora prihodnji digitalni strategiji in dolgoročnemu načrtu na področju QC in AS&T za NTO in kakovost