Summary

In this role you will engage with global business leaders and SMEs to determine requirements and deliver data-driven recommendations to improve efficiency and add value.

You will also act as an advisor providing guidance to improve global business processes, products, services, and software through data analysis.

About the Role

Role Responsibilities:

• Ensure consistency and traceability between user requirements, functional specifications and testing & validation. Support validation and testing (OQ, PQ, UAT, etc)
• Develop project rationale and perform scoping assessments to determine feasibility of projects
• Highlight/identify gaps in existing functionality and review requirements with stakeholders
• Develop comprehensive requirement specifications that will determine the estimate of cost, time and resources to deploy solutions
• Liaise with the service development team to suggest a high level functional solution
• Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services
• Ensure the overall user experience is taken into account when designing and deploying new solutions and services
• Ensure implemented solutions are according to specifications and fit for purpose.
• Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security), regulatory environments / requirements (if applicable), DDIT Service Portfolio and with industry best practices in leveraging technologies for the business and taking advantage of reusable products, solutions and services wherever applicable
• Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope

• University degree in Informatics, Computer Sciences, business or similar OR relevant experience
• 12+ years total experience and a strong track record as a Business Analyst, including business process reengineering, user requirements gathering and documentation techniques, Epic and User Story writing techniques, workshop facilitation techniques and change management.
• Good experience working as a Business Analyst in Agile Scrum projects.
• Experience working in the Pharmaceutical Industry, ideally in the Clinical Studies area.

• Excellent interpersonal, communication, collaboration, problem-solving and analytical skills with ability to interact with a diverse internal and external audience to interpret and communicate complex information.
• Ability to influence and exercise business judgment.
• Track record delivering global solutions at scale.
• Self-starter with ability to work autonomously in a highly matrixed and multi-cultural environment, taking full ownership of deliverables.
• Experience in Testing / Computer System Validation.