Summary

Location: East Hanover, New Jersey

This position will be located at the East Hanover, New Jersey site and will not have the ability to be located remotely. This position will require travel as defined by the business (domestic or international).

Over the next 4 years, Novartis is expected to launch up to 37 new medications and line ex-tensions and our Novartis Patient Support team is on the forefront of transforming how the industry helps patients get access to treatment. Our ambition is high, but we are proud and not satisfied. If you'd like to be part of our journey, then come join our team!

The Associate Director, Pipeline Strategy is responsible for building strategic foresight and an intimate understanding of emerging 3-year needs based on anticipated portfolio evolution. This individual is also responsible for diligence on key external innovations, building business cases, designing and executing test and measure exercises to determine whether technologies should be integrated with our core tech stack and scaled.

• Needs Assessment: Reads clinical pipeline to understand emerging needs. Understands clinical trial design for emerging NPS portfolio, risks, requirements and how they will likely translate into product label.
• Competitive Positioning: Compares Novartis asset therapeutic profiles to emerging competitive set to assess competitive positioning and payer dynamics. Evaluates the design on competitive tactics to inform Novartis Patient Support strategy
• Strategic Foresight: Develops 3-year strategic roadmap and benchmarks for patient services capabilities, leveraging design menus to understand where capabilities already exist and where we need to learn more
• Accelerate: Creates accelerator packages to equip and train Disease State Teams and LaunchEx stakeholders as they pick up work on an asset in the T-18 timeframe. Examines existing offerings within NPS to prioritize areas of capability evolution
• Ecosystem Landscaping: Researches available offerings from other ecosystem players (e.g. Payers, Specialty Pharmacies, Health Systems and advocacy) and marries with patient insights to determine optimal design of manufacturer investments
• Disseminate Findings: Partners with Insights, Innovation and Design team members to socialize findings and build the optimal strategy for transition to Launch Excellence and Disease State Teams
• Effectively Partners; Works across cross functional matrix (access, marketing, medical affairs, market research) to gather data inputs to inform early patient support strategy

• Intake Unmet Needs: Continuously monitors customer needs and competitor activity to ID risks, opportunities and associated new, patient support innovation
• Opportunity Assessment: Partner with procurement, attend congresses, and understand the capabilities and new, innovation offerings for our current NPS partners. Prepare initial analysis to assess whether a new product or program idea delivers adequate incremental value. Develop understanding for whether this is something that our product team aspires to buy or build
• Business Case Development: Determine best way to measure technology and build business case for investment. Secure Quantum, PSOC, MIST governance approvals and partner with legal, data privacy, ERC and patient safety teams to issue spot and de-risk investment
• Experimental Design and Pilot: Structure test and measure exercises, partner with OP/Ex, Launch Ex, Quality/Performance Excellence and DDIT, patient support center as well as consulting partners, including ERC and Legal to execute pilots and document findings/risks
• Go/No Go Recommendation: Update business cases with pilot results and align Leadership team and Governance stakeholder on go/no go recommendations
• Hypercare and Product Integrations: Seamlessly transition work to vendor management, product and disease state stakeholders/patient support center at the appropriate time in the evolution in the program
• Works within ethical and compliance policies to support a diverse and inclusive environment, adheres to Novartis policies and procedures, relevant state and federal laws and regulations and ensures that others around them do the same.

• Bachelor's degree required in disciplines relevant to healthcare, pharmaceuticals, patient services and marketing. MBA in healthcare marketing or healthcare consulting preferred
• Launch marketing or pipeline and launch strategy experience desired in the late clinical space
• Experience with patient support benchmarking, through publicly available data and market research
• 6-8 years pharmaceutical, consumer marketing and/or patient support services experience required
• Strong understanding of medical, legal regulatory and compliance negotiations and how to partner with stakeholders on early risk spotting to drive approvals
• Change management and project management experience
• Strong unstructured problem-solving skills and ability to work effectively without a blueprint
• Experience in understanding technology and software capabilities that connect to deliver superior patient and customer experiences in pharma and healthcare
• Experience in the coordination of teams with diverse skill sets (e.g. technical, clinical, operations, etc.) and the execution of large scale, multi-disciplinary projects
• Strong problem-solving skills and strong interpersonal skills to effectively convey management needs to colleagues and functions throughout the company