Northrop Grumman's Classified Solutions organization has an immediate need for a Software Development Analyst to develop service solutions in the ServiceNow platform, to include creating new items and modifying current infrastructure with little impact to the production environment. The selected candidate should be familiar with SAFe Agile practices and the IT Service Management module in ServiceNow, and should possess strong customer service skills for interfacing with stakeholders, helping to refine requirements to meet business needs, design solutions, and develop and implement features. This role will coordinate with service and process workflow owners across a wide variety of services to determine requirements and drive best practice scenarios. The deliverables produced in this role will enable self-service solutions in line with the company's strategic goals, resulting in customer satisfaction and time and cost savings.
This is a hybrid position; please note that the selected candidate will be required to work 3 days per week on-site at a Northrop Grumman campus that maintains a Sensitive Compartmented Information Facility (SCIF); please note that hybrid/virtual work arrangements are subject to change based on the needs of the business.
Responsibilities will include but not be limited to the following:

Designing, developing, and deploying ServiceNow solutions in support of enterprise initiatives.

* Modifying, maintaining, and modernizing existing solutions.

* Mentoring, training, and demonstrating to other professionals, as required.

* Collaborating with product owners and stakeholders to prioritize efforts to ensure continuous value to the business.

* Use of various communication channels and software to interact with virtual customers and development teams.

* Creating technical documentation of software changes.

* The selected candidate may be required to travel 1-2 times per year for training and/or team meetings.

This position may be filled at Level 3 or at Level 4, based on the qualifications outlined below.
Basic Qualifications for a Level 3:

Associate's degree with 7 years of experience, or Bachelor's degree with 5 years of experience, or Master's degree with 3 years of experience; a High School Diploma or equivalent with 9 years of experience may be considered in lieu of a completed degree.

Basic Qualifications for a Level 4:

Associate's degree with 11 years of experience, or Bachelor's degree with 9 years of experience, or Master's degree with 7 years of experience; a High School Diploma or equivalent with 13 years of experience may be considered in lieu of a completed degree.

Basic Qualifications for Level 3 and Level 4:

Candidates must have a current DoD Top Secret/SCI level security clearance (at a minimum), to include a closed investigation date completed within the last 6 years, or must be enrolled in the DoD Continuous Evaluation Program (CEP), in order to be considered; the required security clearance must be maintained as a condition of continued employment.

* A minimum of 1 year of development experience with ServiceNow.

* Competence as a developer utilizing ServiceNow's App Engine to create applications and digital workflows.

* Ability to research new technologies for solution creation.

* Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements.

* Excellent written and verbal communication skills.

* Solid organizational skills and an ability to juggle multiple assignments and manage changing priorities.

* Great attention to detail and strong conceptual, analytical, and planning skills.

* Capable of working independently as well as in team and cross-team environments.

* Ability to travel, on occasion, to support different locations.

* Demonstrated experience in and adherence to Agile methodologies.

* Experience with defining user stories and ensuring stories comply with the SAFe Agile definition of done.

* Experience in release, unit, and user acceptance testing.

Preferred Qualifications:

Bachelor's or Master's degree in Computer Science or related discipline.

* ServiceNow Certified Application Developer.

* Proficient in the development of technical solutions such as JavaScript, Python, or PowerShell.

* Understanding of general networking principles.

* Cloud architecture and integration experience.

* Experience with the Automated Testing Framework (ATF) and developing scripts.

* Agile/DevOps experience with Scrum Master and Product Ownership experience.

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!
Salary Range: $102,400 - $160,900
Salary Range 2: $127,000 - $199,600
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.