The JTAGS Field Engineer role requires a broad array of knowledge and skills heavily focused on systems administration, HW/SW troubleshooting, after-hours customer support, comprehensive corrective/preventative maintenance, intimate customer interaction, as well as routine status reporting to leadership. We are looking for a highly motivated individual with a strong work ethic and the ability to work in a high-pressure, fast-moving, dynamic environment. The candidate's primary role will be deploying to the JTAGS operational sites to provide on-site technical support with up to 50% international travel.
Our ideal candidate will possess prior DoD missile warning experience. The selected candidate will, at times, represent Northrop Grumman and the JTAGS program at the forward locations. The candidate must be a self-starter, with the ability to work in the absence of daily direction with without supervision, and with limited instruction on any new work or special assignments while working on rotation in the field. Typical duties and tasks for this role are varied and moderately complex. The candidate will provide comprehensive support to the operational JTAGS sites both from the JTAGS Support Facility in Colorado, as well as while in the field supporting an operational site, with the ability to address/resolve most customer questions and issues in real-time.
Position Summary / Responsibilities:

Installs, operates, maintains, repairs, and modifies all aspects of the JTAGS System.
* Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at the field locations.
* Provides real-time technical support to the warfighter on all aspects of the JTAGS system (HW/SW) at customer and field locations.
* Provides onsite training of customer support personnel.
Basic Qualifications:

Bachelor's degree with 5 years of experience OR Master's degree with 3 years of experience (High School diploma/Equivalent with 9 years of experience may be accepted in Lieu of degree).
* Active DoD Secret Clearance investigated within the last 5 years.
* Active DOD 8570 IA Workforce Improvement Program IAT Level II Technical Level Certification (Security + CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSC)
* Linux OS experience
* Window OS experience
* Familiarity with SATCOM antennas and a general understanding of RF transmission
* Familiarity with reading engineering drawings
* Mechanically inclined with working knowledge using standard mechanical tools.
* Basic knowledge in using Test and Diagnostic Equipment
* Ability to perform work in a confined space or atop a ladder - Routing and tracing cables under a raised floor / Installing, deinstalling, cabling, and troubleshooting components in a server rack / Installing, deinstalling, cabling, and troubleshooting components up on an antenna assembly / etc.
* Ability to support up to 50% International Travel.
* Ability to work on-site in Colorado Springs, CO while not supporting in the field.
Preferred Qualifications:

Prior JTAGS experience
* Prior missile warning program experience
* SATCOM antenna experience.
* Training or advanced knowledge specific to Cisco, virtual environments, UPS power systems, HP and Dell server platforms.
* Experience formatting/imaging hard drives, managing backups.
* Understanding of networking protocols VLANs, routing, subnets, network switching, network attached storage, firewall appliances, intrusion detection devices.
* Experience troubleshooting, diagnosing, and resolving complex system issues.
* Experience working to engineering drawings.
* Familiarity with COMSEC principles and cryptographic equipment.
Salary Range: $80,600 - $121,000
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.