Job Description:
Provides technical advice and guidance on installation, adaptation, configuration or enhancement of company technical products, programs and systems. Provides expertise for resolving technical problems, troubleshoots product and modifies product to customer requirements. Provides training to new Technical Support Engineers and customers. Primary work location will be El Paso, TX. Work will include embedded support to IBCS units in OCONUS sites on a rotational basis. Includes software systems and programs designed for customers (corporate and individual) and government entities.
Job Duties:

Assists in troubleshooting IBCS hardware, software and networks.
* Provides updated information on the system capabilities through direct liaison with remote engineers.
* Provides feedback to program leadership regarding system performance and end-user comments.
* Also, responsible to work with the Integrated Product Teams (IPTs) to maintain situational awareness of all product development and provide early identification and resolution of development issues.
* Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software.
* Troubleshoots, diagnoses, and repairs mechanical and electrical systems.
* Performs R&R (Remove and Replace) of LRUs (Line Replaceable Units) in the field.
Basic Qualifications:

For a level 2: BS + 2 years of exp: MS + 0 years of exp; 4 of exp or additional years in lieu of a degree
* Candidates' employment, if selected, is probationary and contingent upon the following requirements:
* Candidate must meet and maintain administrative, legal, and medical Department of Defense contractor deployment requirements for employment in any environment the US Military is or could operate in; DODI 3020.41 Operational Contract Support
* Candidate must successfully complete Northrop Grumman IBCS entry training requirements with all written and practical exercise test results meeting a minimum individual score of 80%.
* Candidate understands and is willing to perform tasks and duties in an austere environment with varying and potentially extreme environmental conditions.
* Candidate can lift, carry, move, and use tool kits and equipment items up to 35lbs.
* Candidate can wear Personal Protective Equipment (PPE) such as US Military Protective Mask, Ballistic Helmet, Body Armor, and Chemical/Biological garments and perform assigned tasks and duties while wearing said PPE.
* Candidate meets and maintains physical fitness standards associated with travel in support of current or future worldwide US Military Operations
* Candidate must have a valid passport with an expiration date which is greater than 36 months at time of employment offer.
* Candidate must have and maintain an active CompTIA Security+ Certification.
* Candidate must have and maintain a CompTIA Linux + certification or the ability to complete one within six months of hire date.
* Candidate must have and be able to maintain a Department of Defense secret security clearance.
* Candidate agrees and understands that failure to meet or maintain the requirements of all above listed conditions is grounds for release from employment.
Preferred Qualifications:

System administration experience with the following: Red Hat Enterprise Linux and experience operating within a Continuous Deliver/Continuous Integration culture
* Ability to lead technical briefings with the customer and end user, and provide recommendations as to the employment of the weapon system
* Experience integrating COTS, GOTS and custom software in a security constrained environment
* Knowledge of military operations, procedures, and training activities
* Knowledge of Army ADA systems and operations such as PATRIOT, THAAD, SENTINEL
* Joint Tactical Information Distribution System-JT101 course or Multi-TDL Advanced Joint Interoperability Course (Majic) graduate
* Army Basic Instructor Course or Small Group Instructor Training course graduate
* Military veteran with service as an Air Defense Artillery (ADA) Non-Commissioned, Warrant or Commissioned Officer
Salary Range: $70,200 - $105,400
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.