Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.
NIKE is a technology company. From our flagship website and five-star mobile apps to developing products, managing big data and providing leading edge engineering and systems support, our teams at NIKE Global Technology exist to revolutionize the future at the confluence of tech and sport. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
Want more jobs like this?
Get jobs in Atlanta, GA delivered to your inbox every week.
ITAM ServiceNow Discovery Engineer IT ASSET MANAGEMENT - NIKE
Atlanta, GA, NA
WHO YOU'LL WORK WITH
We are seeking a skilled and detail-oriented ServiceNow Discovery Administrator to join our team. In this role, you will be responsible for configuring, maintaining, and optimizing ServiceNow Discovery processes to support IT Asset Management and Service Mapping.
You will work closely with IT teams to configure and maintain Discovery integrations, troubleshoot issues, and ensure the effective integration of discovered data with the broader ServiceNow ecosystem.
WHO WE ARE LOOKING FOR
In this role, you will be responsible for configuring, maintaining, and optimizing ServiceNow Discovery processes to support IT Asset Management and Service Mapping.
- Bachelor's degree or equivalent combination of education, experience or training.
- Certifications: ServiceNow Certified Implementation Specialist (Discovery) or ServiceNow Certified System Administrator
- 5+ years of experience in ServiceNow, 2+ managing and configuring ServiceNow Discovery, including hands-on experience with Discovery patterns, probes, sensors, service mapping, and CSDM 4.0.
- Strong knowledge of ServiceNow Discovery and CMDB modules, SAM Pro, HAM Pro, and CSDM.
- Proficiency in network protocols, data collection, and troubleshooting ServiceNow discovery issues. Able to identify, design, and implement internal process improvements including re-designing data infrastructure for greater scalability, optimizing data delivery, and automating manual processes.
- Experience with MID servers, network scanning, and automated asset discovery.
WHAT YOU'LL WORK ON
- Discovery Configuration & Maintenance: Configure, manage, and maintain ServiceNow Discovery to ensure accurate data collection and consistent operation across the organization's network and assets. Building required infrastructure for optimal extraction, transformation and loading of data from various data sources using AWS and SQL technologies
- Data Integrity & CMDB Accuracy: Oversee data quality within the CMDB, ensuring that all discovered assets are correctly classified and accurately represented, aligning with the needs of Software and Hardware Asset Management. Able to contribute to assembling large, complex sets of data that meet non-functional and functional business requirements
- Automation & Optimization: Develop and implement best practices for automated asset discovery, including defining discovery schedules, resolving discovery issues, and optimizing scan efficiency.
- Collaboration with Stakeholders: Collaborate with Executive, Product, Data, and Design teams to support their data infrastructure needs while assisting with data-related technical issues
- Troubleshooting & Issue Resolution: Identify, diagnose, and resolve issues within Discovery and CMDB to maintain smooth operation, ensuring accurate and up-to-date asset records.
- Compliance & Reporting: Ensure compliance with industry standards and internal policies, generating reports and insights on asset data as needed to support audit and governance processes.
- Documentation & Training: Maintain thorough documentation of discovery processes, configurations, and provide training and support to team members as needed.
- CSDM 4.0: Leverage Common Service Data Model (CSDM) 4.0 principles to structure and manage data within ServiceNow, ensuring alignment with industry standards and improving data quality and usability.
We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form .
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Benefits
Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.