Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.
NIKE, Inc. knows how to sell sneakers. And apparel. And just about everything an athlete could need. The Nike Sales teams are the front line for getting these products into customer hands. Through sustained relationships with wholesale partners around the world - from a specialty store in Rome to a department store in midtown Manhattan - Nike Sales delivers the products, experiences and brand stories that define the brand. Nike's success begins with the best sales team in the industry, one that deeply appreciates the consumer, the marketplace, and the products.
Want more jobs like this?
Get jobs in Hilversum, Netherlands delivered to your inbox every week.
WHO WE ARE
The NDDC vision is to be the fullest expression of Nike & Jordan. We offer a unique combination of brand and retail and it is a key destination to bring to life our brand, mission, vision, products and storytelling.
Our opportunity is to create the Next % of NDDC growth, by powering Nike Only Distinction and Mastering Retail Fundamentals.
WHO WE ARE LOOKING FOR
We are looking for the NDDC Sr Manager 365 Experience to join our team. In this role, you will lead the team of UX (User Experience) experts who aim to craft the best retail experience for Nike Digital Consumer and Members, and build seamless consumer journeys for all. The team is responsible for bringing UX expertise to the wider teams to enable best in class journeys, as well as orchestrating the 365 (non seasonal) elements of the digital user journey on Nike.com and Nike App.
In this role you are part of the NDDC Digital Experience team EMEA, reporting into the Sr. Dir. NDDC Digital Experience EMEA.
WHAT YOU WILL WORK ON
- With your team, you bring UX expertise to x-functional and experience projects to improve our Nike.com and Nike App experience. Key partnering functions include: Digital Marketing, Consumer Experience, Digital Capabilities, Digital Commerce & Digital Operations
- With and through your team, you lead the planning & execution of the evergreen experience: Audit NDDC's consumer experience components, identify UX opportunities, analyze data and optimize the conversion funnel. Read and React throughout the season to help deliver business targets using reporting tools to review and analyze the consumer journey: site traffic through to conversion in relation to business targets
- Communicate clearly to influence actions across your & other teams, i.e. update UX guidelines & best practices, leverage dashboards and reports to interpret user experience data to draw insights for our cross functional partners who are not subject matter authorities
- Identify hypotheses and use cases to test through testing and experimentation and feed into the digital experimentation team for prioritization
- Lead the NDDC 365 Experience team: Hire, On-board, Engage, Develop a Diverse & Inclusive Team of Digital Talent
- Collaborate cross-functionally with leaders and team members across Nike to drive a premium experience
WHAT YOU BRING
- Deep Digital UX expertise is crucial for this role
- Broad experience working with digital alongside global teams
- Strong understanding of analytics & digital KPIs: Ability to lead a team that develops dashboards (Adobe Analytics, Tableau), consolidates and analyzes data from multiple sources and translate this into insights and business actions
- Demonstrate the ability to think strategically and lead projects/workstreams; ability to develop and bring to life strategies in collaboration with multiple teams and to deliver complex and dynamic projects in a x-functional environment
- Proven experience in direct team management: Contributes to a collaborative team environment where diverse backgrounds, skills and perspectives are brought together to achieve common goals
- Excellent oral and written communication skills and making persuasive & clear presentations for different levels in the organization, including senior stakeholders (e.g. NDDC LT)
- A positive, energetic attitude with a passion for ecommerce, retail, sport and fashion
Applications for this role will be accepted until 30 September 2024.
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Benefits
Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.