Senior Infrastructure Engineer - NIKE USA Inc. - Memphis, TN. Develop information technology strategies, polices and plans, and be responsible for analysis, design, implementation, operations, and support of the organization's IT resources, systems, and software/database products; provide technical engineering and support for client, server and network hardware; technical support and administration of packaged applications and software; operational support such as Help Desk, datacenter and desktop support; technical security support, and oversee technical vendor relationships; understand and communicate fairly complex information specific to the position; create standard work products which are reviewed by colleagues; support the achievement of goals independently while simultaneously contributing to team performance; initiate analysis and investigation to solve differing but related problems; develop expertise and apply solutions based on experience, identifying most appropriate options or methods to improve existing approaches; provide operational technical support across a variety of infrastructure and end user services, such as network and client troubleshooting; implement technical and functional resolution or workaround to mitigate or restore infrastructure service disruptions; develop complex tools and processes in the support of continuity management; execute tests for system continuity; design, test, and implement monitoring tools and processes; write procedures to respond to results so system issues are brought to resolution; collect metrics over a long term for trending; perform complex work to install hardware and software taking proactive steps to assure success; devise process and procedure for applying and maintaining security settings and user access based on technology platform; work with low voltage electricians to ensure installs are completed timely and within quality standards; and recommend improvements as indicated based on analysis of current techniques and perceived imperfections. Telecommuting is available from anywhere in the U.S., except from SD, VT, and WV.
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Employer will accept a Bachelor's degree in Computer Science, Electronics and Communications Engineering, or Electronics Engineering and five (5) years of progressive, post-baccalaureate experience in job offered or in an engineering-related occupation.
Experience must include:
- Cisco IOS-XE
- Palo Alto Firewall
- BGP Routing
- Cisco CCNP
- Juniper JunOS
- Solarwinds Management
- BlueCat IPAM Management
- ServiceNow
- Cisco Wireless Management
- Cisco DNA Center
- Cisco ASA
Apply at careers.nike.com (Job# R-55127)
#LI-DNI
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.