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Retail Supervisor

AT NIKE, Inc.
NIKE, Inc.

Retail Supervisor

Pomezia, Italy

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

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Entra a far parte del team di NIKE, Inc.

NIKE, Inc. non si limita ad attrezzare i migliori atleti del mondo. Offre un luogo in cui scoprire le proprie potenzialità, superare i confini e oltrepassare i limiti. L'azienda è alla ricerca di persone in grado di crescere, pensare, sognare e creare. La sua cultura si alimenta con la diversità e la valorizzazione dell'immaginazione. Il marchio è alla ricerca di persone d'azione, di leader e di visionari. In NIKE, Inc. tutti i dipendenti apportano le proprie competenze e la propria passione in un contesto stimolante e in continua evoluzione.

Lavorare nel team Retail significa essere il volto di NIKE, Inc. Con l'accento sempre posto sulla conoscenza dei prodotti e sull'assistenza ai clienti, i team Retail di Nike offrono ogni giorno esperienze preziose ai clienti. Da Shanghai a San Francisco, ogni punto vendita presenta una prospettiva unica e ospita una comunità ispiratrice, composta da appassionati dello sport e dello stile. Una carriera nel team Retail di Nike richiede creatività e ambizione e offre la possibilità di crescere assieme ai migliori atleti, colleghi e partner del settore.

NIKE, Inc. doesn't just equip the world's greatest athletes, it explores potential, breaks down boundaries and pushes the limits of what's possible. The company seeks people who can grow, think, dream and create. Its culture thrives on embracing diversity and encouraging imagination. The brand needs talented people, leaders and visionaries. At NIKE, Inc. everyone contributes their skills and passion to a constantly changing, challenging game.

To work in stores is to be the face of NIKE, Inc. With a constant focus on product knowledge and customer service, NIKE's stores teams deliver valuable customer experiences every day. From London to Istanbul, each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition, while offering the opportunity to grow alongside the industry's best athletes and teammates."

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called "Lead" and a Sales Associates is called "Athlete".

Join the NIKE, Inc. team!

As a Coach you are:

  • Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers
  • Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere
  • Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor)
  • Identifying and improving areas based on feedback given by consumers
  • Being a brand ambassador for NIKE's initiatives including training your team
  • Ensuring that the store complies with all NIKE standards and guidelines
  • Cooperating with your business partners across stores and HQ

ATHLETE EXPERIENCE COACH

  • Ensuring the team is equipped to deliver the highest quality athlete experience https://purpose.nike.com/
  • Leading team Engagement on NIKE Community Ambassador activities
  • Partnering with senior store leadership, you will oversee the hiring processes including onboarding
  • Being responsible for store scheduling
  • Working collaboratively with store team to implement & maintain a positive NIKE culture

What you get:

  • Attractive salary that evolves with the market and experience
  • Opportunity on receiving monthly bonus payments
  • Attractive online and in-store employee discounts
  • Attractive Benefits Package, Pension & Share scheme
  • Exciting development and career opportunities
  • Regular training on leadership, sales and products
  • A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
  • Staff dress to represent NIKE and foster our team spirit
  • Access to sports activities
  • Opportunities to participate in unique NIKE moments

What you bring:

  • A passion for NIKE and/or love of sport
  • Some experience in retail and/or leadership positions
  • Very good command of English language (written and spoken)
  • Experience and competency in serving exceptional consumer service
  • Ability to coach and develop a strong team
  • Strong focus on communication
  • Flexibility to work in shifts and on weekends

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Benefits

Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.

Client-provided location(s): 00128 Castel Romano, Metropolitan City of Rome Capital, Italy
Job ID: nike-21272_R-34074
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Veteran founded/led