Who we are looking for
We're looking for the NA Partners Samples Specialist; someone with a self-starter mentality, a passion for innovation, and someone to cultivate cross-functional collaboration across the Nike sales organization. This person is a strategic problem solver who will support our NA Partners Samples Managers as they deliver our seasonal SPA samples to our internal NA Geography teammates. Our new team member will be responsible for executing the order process to ensure accurate and timely delivery of these samples.
What you will work on
You will support the AP/EQ/FW Samples Managers in all aspects of the seasonal SPA sample process. You will assist with the NA SPA sample set, helping deliver physical samples utilized by our internal NA partners. You will be responsible for the tactical execution of the SPA sample order, timely deliveries, at-once samples order entry as well as reverse logistics post season. You will identify, troubleshoot, and bring resolution to sample distribution, receiving, and billing issues. You will also lead our Top of Production program, helping ensure select partners have early access to product for digital content creation purposes.
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Who you will work with
You will be a part of the NA Partners Samples team, directly reporting into the Manager, NA Partners Samples. You will collaborate with key partners across the Nike matrix including (but not limited to) NA PGTM, NA Marketplace Partner teams, S&IP and Logistics. You will also work closely with our 3rd party distribution center partners.
Qualifications
WHAT YOU BRING
- Bachelor's degree in Business, Sales, Marketing, Operations, or a related field or combination of relevant education, experience, and training.
- 3 years of experience in MPO, sales and/or operations support.
- Proficiency with/ability to learn quickly S4, NOW, Fiori, Excel. MMX knowledge preferred
- Ability to multi task and prioritize
- Strong verbal and written communication skills
- Must have a self-starter approach and be able to work independently and autonomously
- Ability to work well in ambiguity and possess a creative problem-solving mentality
- Bring a curious mindset and a desire to learn
- Knowledge of Nike's NA marketplace and key retailers preferred
- Ability to navigate cross-functional environments, deadline driven and strong attention to detail
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.