Network Engineer - NIKE, Inc. - Beaverton, OR. Provide operational technical support across a variety of infrastructure and end user services, such as network and client troubleshooting; assist with the implementation of infrastructure projects with teams across the globe; implement technical and functional resolution or workaround to mitigate or restore infrastructure service disruptions; work with Operational Management to assess impact and vitality of critical and impactful issues; assist in working with Operations and Vendors to identify and fulfill the best infrastructure solution based on business need; build Ekahau Predicative Analysis WiFi designs for new sites and stores; help maintain production support processes and ensures that teams are following documented processes to resolve issues; and ensure that senior production support management is always informed of the status of initiatives, impactful issues, team health and needs. Telecommuting is available from anywhere in the U.S., except from AK, AL, AR, DE, HI, IA, ID, IN, KS, KY, LA, MT, ND, NE, NH, NM, NV, OH, OK, RI, SD, VT, WV, and WY.
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Employer will accept a Master's degree in Network Engineering or Engineering Management and two (2) years of experience in the job offered or in an engineering-related occupation.
Experience must include:
- Ekahau Software
- Opening and managing RMA and TAC cases with Cisco
- Cisco Prime
- Cisco wireless such as AireOS and IOS-XE
- Cisco DNA Center
- Cisco ISE
- Ticketing systems such as ServiceNow and Jira
- Access layer switching, DNS, DHCP, and authentication
Apply at www.jobs.nike.com (Job #R-52899).
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We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.