WHO YOU'LL WORK WITH
The MSC NDDC Ops Manager will work collaboratively across Nike and external Partner commercial and supply chain teams; and will manage a team of supply chain specialists and analysts. By using strong leadership skills, cross-functional business knowledge, and supply chain expertise to deliver product on time to digital consumers, maximize supply chain efficiencies, and optimize order book productivity.
WHO WE ARE LOOKING FOR
The candidate will be a highly motivated and driven people leader with a passion for developing a team and mentoring. Detailed oriented and organized, with the ability to strategically move projects forward, and react in the moment to operational needs. Looking to solve problems and comfortable leading through ambiguity to drive results. Candidate can influence across leadership and work collaboratively to ensure stakeholders are supported.
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This is a fast-paced position where the candidate will drive collaboration and communication across internal and external supply chain and commercial teams. A self-motivated and a strategic problem-solver with the ability to influence teams and leaders in a matrixed organization.
WHAT YOU BRING:
- Bachelor's degree or equivalent combination of education and experience
- Minimum 5 years of relevant professional experience with an emphasis on marketplace supply chain, transportation, and/or logistics
- Ability to effectively communicate, manage difficult conversations with stakeholders, and influence decision making across teams
- Experience, interest, and ability to work in a fast paced, ambiguous environment
- Digital commerce and omni-channel supply chain experience preferred
- Understanding of Nike Sales and Order Management processes preferred
WHAT YOU'LL WORK ON
The candidate and the team will be to create and implement long term strategy for order management process within the Digital Operation for owned and 3rd party platforms, while simultaneously delivering against revenue, inventory, and profitability targets for Nike and 3PP.
- Responsible for coaching and developing a high-performing team
- Responsible for working with internal and external cross-functional partners to maintain a shippable order book, drive optimal delivery performance, provide delivery visibility, and problem-solve operational risks
- Working cross functionally to improve & maximize the digital operational process targeting efficiencies and profitability
- Monitor day-to-day operations and key KPI's to manage risks and opportunities, with monthly reviews with stakeholders
- Work across marketplace supply chain teams to streamline best practices