LEAD, GPS Travel Management APAC
With aggressive long-term growth targets, Nike Inc.'s continued success hinges on new product innovations, operational excellence and fostering a workplace and portfolio of locations that can unleash the creativity and potential of all employees and our brand. Global Places and Services (GPS) is responsible for leading the transformation of the Nike workplace by making location a competitive advantage through a relentless focus on physical space, services and portfolio solutions.
The GPS team will leverage systems, design thinking, and key partnerships across the Nike matrix and the industry to bring Nike to the forefront of new ways of working. GPS will serve as an enterprise catalyst under the CFO, helping to lead change, strengthen its global operations and accelerate progress toward Nike's strategic objectives and in support of our strategic offense.
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WHO YOU'LL WORK WITH
Within GPS, Nike Travel is moving and connecting employees around the globe at optimal service levels and cost. This role is part of a global team supported by an external Travel Management Company (TMC). If this is you, you'll be part of the GPS Services Team, you will report into the Director of Travel and Global Events and collaborate closely with your peers within the Travel Team.
WHAT YOU'LL WORK ON
We're looking for a Lead to oversee Nike's travel program within the APAC region. This role will be responsible for implementation and management of travel operations and solutions in APAC (Greater China, Asia Pacific) in partnership with our Global Travel Team Standards and Partnerships.
If this is you, you'll be working with the Travel Team and will have oversight and execution responsibilities in tasks like:
- Create, operationalize, and manage a localized APAC (Greater China, Asia Pacific) travel strategy in conjunction with the Nike Global Travel team members.
- Develop and maintain relationships with key APAC stakeholders; create a stakeholder engagement strategy ensuring that key stakeholders understand programming and can provide localized insights and act as a Travel super user in that location.
- Manage local travel suppliers and local TMC (Travel Management Company) under our Global partnerships on escalation issues, payment solutions, ongoing relationship management and contract engagement.
- Act as the SME for Nike's APAC region into our Global Travel team to ensure insights, trends, and program input provides regional point of view.
- Responsible for all regional traveler engagement, inclusive of managing day to day escalations of regional users, ad hoc local changes and solutioning, location promotions and rolling out global initiatives in the region.
WHO WE ARE LOOKING FOR
We are looking for someone who can build relationships, collaborate in a matrixed environment, and influence stakeholders. The candidate must have experience in corporate travel with the ability to bridge between industry standards and Nike needs in the region, tying to our global strategies. In addition, the candidate must be capable of crafting programs and solutions tied to defined outcomes across multiple teams with the ability to implement with key performance indicators and check and adjust where needed.
We are looking for someone with:
- Bachelor's degree or equivalent combination of education, experience or training
- A minimum of eight years directly relevant work experience, including corporate travel experience
- Experience of launched travel services and successful implementations
- Strong communication skills with the ability to work across many different users, teammates and partner groups, having the ability to deliver and bring along a global vision and approach.
- Ability to analyze reporting and decide where corrective action is necessary
- Experience managing suppliers