HOI People & Engagement Head Coach/ Manager
The People & Engagement Head Coach will support and partner the key business stakeholders
and with leaders to achieve the business strategy by being a support on the talent
Management (employee performance), team effectiveness, organizational design,
organizational effectiveness and diversity, equity and inclusion solutions.
The People & Engagement Head Coach will need to understand the business priorities and use
relevant data to translate into people strategy that will deliver high value for the organization
ultimately impacting performance, retention and the overall employee experience.
Role Overview:
Reporting to the Store Director
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This Senior Leadership role sits in les Champs Elysée HOI 002 PARIS store supporting
the store team, your mission will be to create an environment within the store that will
provide a premium employee experience with scheduling, recruitment, onboarding,
engagement, wellbeing, roll out of trainings, talent development and all relevant
people topics
Key Responsibilities/Accountabilities include:
Collaborates with the store management on organization design, workforce planning
and talent management to build a strong pipeline within the organization.
Works closely with talent acquisition partners, focusing on attracting great talent and
ensuring a diverse talent pipeline.
Assesses employee training and development needs in order to help close gaps
between current and future skill sets.
Work with your team & Leadership team to continuously evolve and elevate Retail
fundamentals and support from people pov. Monitor the pulse of the organisation to
create locally relevant solutions and get a proactive approach to the review the existing
core processes, including store level training initiatives, annual review process,
onboarding, talent planning, project management, policies and procedures, document
management, etc.
Deliver the annual employee engagement survey strategy for HOI in order to work and
deploy an action plan.
Work on the DE&I topics and priorities by following up and deploying the iniatiatives,
the calendar activities,
Create tools, platforms and processes that support store leadership with the employee
lifecycle.
Champion new initiatives to ensure the acceleration of the next generation of leaders
in store
Partner with the store management, local HR and ER (Employee Relations) to ensure
cases are handled well.
Build a strong partnership across the greater Paris stores team to support talent
mobility and progression within our team on different topics, ensuring effective
collaboration, and providing insights and input into strategies and priorities. Build effective working relationships with key stakeholders and employees at all levels
of the organization.
Performance management - Collect documentation and support managers on the
performance management cycle.
Support on HR topics/initiatives to be cascaded in store in collaboration with the HR
local team
EDUCATION AND EXPERIENCE
5 years organization development, training or related field.
Bachelor's degree or equivalent in Human Resources Management
A minimum of 4 years management experience
JOB REQUIREMENTS
Thought leader with the proven ability to influence decisions by gaining trust, acting
with courage and credibility with the key stakeholders
Experience working in and managing times of ambiguity; the ability to deal with
situations that may not have a system or process already in place.
Experience and ability to balance business partnering skills with employee advocacy.
High level understanding of local employment law.
Experience with budgeting, planning,
Extensive experience and ability to lead the delivery of a high level of customer service
in a brand retailer
Fluent in English
Ability to build, lead and manage high-performing teams
Ability to utilize tools to support conflict resolution and employee coaching and
counselling
Ability to drive projects & manage project teams
Ability to work effectively in a Retail team environment