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Director, Member activation, GC

AT NIKE, Inc.
NIKE, Inc.

Director, Member activation, GC

Shanghai, China

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE, Inc. knows how to sell sneakers. And apparel. And just about everything an athlete could need. The Nike Sales teams are the front line for getting these products into customer hands. Through sustained relationships with wholesale partners around the world - from a specialty store in Rome to a department store in midtown Manhattan - Nike Sales delivers the products, experiences and brand stories that define the brand. Nike's success begins with the best sales team in the industry, one that deeply appreciates the consumer, the marketplace, and the products.

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Nike's Membership Team aims to drive business growth and love to sports and brand by building everyday relationship with every consumer and member, The team is at the forefront of next phase of growth.

Who we are looking for:

  • Who is a motivated strategic problem solver with a proven track record of working within a sophisticated and sometimes ambiguous environment to create bold visions and successful strategic frameworks informed by data insight
  • Who has expertise in loyalty territory and consumer engagement.
  • Who is adaptive to ambiguity, passionate about consumer engagement, and proactive to drive conversations and collaboration

What you will lead:

  • Land GC Nike Membership priorities from both short-term and long-term views to to drive business wins and member LTV.
  • Lead 365 Loyalty program GTM.
  • Lead Seasonal member experience and campaign planning within Nike organization to accelerate x-functional partnership.
  • Identify innovation or new capability needed to elevate member experience.
  • Drive learning & Insight to make decision and take action on optimization.

Who you're going to work with:

  • GC Membership team and global membership teams
  • Nike teams including Stores, Digital Platforms, Marketing, member science, Technology, legal, supply chain, Finance..etc.
  • External vendors

What you bring:

  • 8 or more years of working experiences in membership and loyalty territory; corporate experience a plus
  • Strong team Leadership experience
  • Well versed in leading and orchestrating multiple complex projects with multiple internal and external parties
  • Strong collaboration mindset in matrix organization
  • A down-to-earth and solution-oriented character. Able to be hands-on whenever necessary.
  • Excellent communication skills, both in English and Chinese
  • Exposure to loyalty / Digital Marketing/Consumer Engagement is an advantage

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Benefits

Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.

Client-provided location(s): Shanghai, China
Job ID: nike-21272_R-47497
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Veteran founded/led