Location: Palo Alto, CA (Hybrid)
NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.
Simply put, wherever you find small businesses, you’ll find NEXT.
Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.
As a Sr. Product Designer at NEXT, you will spearhead the end-to-end user experience design for an entire product area, working on projects that aim to help small businesses get the right business insurance for their needs. You will play a crucial role in shaping the future of our product, working closely with product managers, software engineers, product designers, marketers, data scientists, and user researchers. Our ideal candidate thrives in a fast-paced environment, loves digging into data, can generate a wide range of design ideas to help us meet our business and user objectives, and can quickly turn those ideas into reality.
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What You’ll Do:
- Work closely with cross-functional partners to define and implement the user experience vision and strategy for NEXT’s business insurance products.
- Participate in the full product development cycle, from ideation and concept development to testing and launch.
- Lead user research studies to gain deep insights into user needs and inform product direction.
- Continuously analyze user feedback and behavior to improve the user experience.
- Contribute to the development of design systems, ensuring consistency and usability across all product interfaces.
- Ensure all design deliverables are of the highest quality and align with product design guidelines.
- Advocate for best practices in user experience design, staying current with industry trends and emerging technologies.
- Contribute to fostering a collaborative and creative design culture within our team.
What we need:
- 5+ years of related professional experience with a portfolio demonstrating core skills.
- Expert in combining modern user interaction patterns, information architecture, and visual design to create effective user experiences.
- Strong ability to leverage data to inform design decisions.
- Strong understanding of user-centered design principles and methodologies.
- Obsessed with product quality and attention to detail.
- Proven ability to lead efforts that bring creativity to everyone (e.g. planning and facilitating co-creation and ideation activities, etc).
- Excellent communication and collaboration skills, with the ability to articulate design decisions and rationale to various stakeholders.
- Experience conducting user research and usability testing.
Unstoppable Qualities:
- Self-motivated, collaborative, and adaptable in a dynamic work environment.
The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible to participate in our equity incentive program and will also receive our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.
Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.