Sales Team Manager
Who are we?
Next Insurance is a fast-growing tech company based in Silicon Valley that is led by a team of experienced entrepreneurs with a history of successful outcomes. Our mission is to transform insurance for small businesses by combining world-class technology and phenomenal customer service to offer better insurance at a lower price. As the leading digital insurtech company transforming small business insurance, we just announced a $250 million new funding round, bringing the company’s valuation to $4 billion and total funding raised to more than $880 million!
Another piece of exciting news is our partnership with AP Intego, which became official in March and allows NEXT to provide even more tailored insurance solutions to our customers. AP Intego offers a suite of small business commercial products for companies like Intuit, Gusto and Square. Combining our teams makes us even more valuable for small businesses across the U.S.
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Next Insurance is looking for explorers who are filled with curiosity, have the desire to travel the unbeaten path, and realize new heights in providing small business owners with the peace of mind to run their businesses. If you move fast, and are customer-focused and willing to challenge the status quo, Next Insurance might just be your next journey.
Position
The Sales Team Manager, working with the Director of Sales, is a “player/coach” leading a tightly-knit team of licensed Sales Producers. The leader will monitor, mentor, and develop staff to achieve goals and objectives. This leader will also be expected to figure out better ways to handle the sales process, engaging with the rest of sales leadership, product, and tech ops. Will also maintain company culture and adherence to our company values.
Here’s what you’ll do day to day:
- Lead a team of Producers to attain weekly, monthly, and annual sales quotas.
- Works with the Director of Sales, along with Product and Tech Ops (and potentially partner contacts) to develop and administer programs to increase lead referral and conversion for partners assigned.
- Participates with the Director of Sales in annual and quarterly forecasting and sales goals.
- Initial escalation point for Sales Producers assigned to the team. This includes basic underwriting, process and client questions.
- Supervise the individuals on the team, including basic PTO approval, queue management, but also identifying training gaps and any performance issues that arise.
- Responsible for team-level goals (units, conversion, P&C attach)
- Ensures Sales Producers adhere to documented processes relative to customer follow up and documentation.
- Review Post Sale surveys and provide coaching/direction to maintain set standards.
- Assist with hiring and on-boarding of new Sales Producers, in conjunction with AP Intego training standards.
- Assist in monthly/quarterly/annual goal setting and reviews for Sales Producers.
- Monitor lead assignment to ensure equitable distribution of leads to the Partner Sales Producers.
- Partners with Service Manager(s) to review and contribute to retention and NPS goals.
Here’s what we are looking for:
- Have a minimum of 3 years Commercial Insurance experience
- Prior experience in Insurance sales required
- Experience in a partner-driven, high-volume telephonic sales model preferred
- Possess an active New York State Property & Casualty license
- Obtain and maintain all state insurance licenses. This includes the obtainment of all CE credits needed to renew domicile license.
- Demonstrate a strong commitment to ethics
- Possess strong oral and written communication skills
- Be a highly organized, independent thinker with strong interpersonal skills that can be applied to managing the team and external relationships
- Previous experience using Salesforce or a similar CRM system in a high-volume sales environment
- Possess comprehensive computer skills
- Have a working knowledge of carrier quoting systems
Equal Opportunity Employer
NEXT is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, gender, gender identity, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible to participate in our equity incentive program and will also receive our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.
Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.