Job Summary

In-depth knowledge of IT systems and the ability to work independently. Provides valuable IT assistance and support while maintaining strong customer relations.

Job Requirements

• Responding to technical support tickets.
• Linking to clients' computers via remote access.
• Diagnosing and troubleshooting hardware, networking, and software issues.
• Installing new hardware, software, and networking systems.

Education

Typically requires a minimum of 2 years of related experience.

Job Segment: Technical Support, Technical Support Engineer, Engineer, Technology, Engineering, Customer Service