Key Responsibilities

Global ER Investigations and EMEA ER Lead
• Manage complex employee relations related investigations with limited supervision, end-to-end 80-85% of the time, including allegations of discrimination, harassment, retaliation, bullying, misconduct, bias, and other inappropriate behavior across NetApp locations within the EMEA and AMER regions.
• Design, develop, and implement ER processes, procedures, and organizational design in EMEA in partnership with Legal, HRBPs, and Ops, as the ER lead in that region.
• Demonstrate a strong understanding of, and dedicated adherence to, confidentiality, neutrality, and other employment law and workplace investigations best practices.
• Exercise strong professional judgment, emotional intelligence, and collaborative communication with investigation parties and cross-functional partners in HR, Legal, and the business.
• Articulate findings to the business in the form of fact-based conclusions and recommendations that look towards broader organizational health improvements and long-term solutions that fix root cause issues.
• Capacity to handle high-level cases and manage a volume of 20+ cases at any given time in addition to assisting regional HRBPs with other workstreams and projects as needed.

Case Management, Training, Conflict Resolution, and Other Projects
• Coach and execute on best practices in performance management, RIFs, organizational design, and other separation issues.
• Develop and deliver training content and programs for various audiences using cutting-edge learning and development modalities on topics including compliance policies, performance management, employment law, manager learning and development, and effective conflict resolution and communication best practices.
• Organize and direct global case management compliance initiatives in Navex Ethics Point, discern systemic issues, and creatively utilize data to help develop long-term and proactive solutions.
• Practical experience with conflict resolution consultation, coaching, collaborative problem-solving, and mediation to resolve workplace conflict effectively between employees and managers.

Job Requirements

• Experience leading the development of an EMEA ER function, global investigations, and advising on employment-related matters across EMEA and AMER.
• Experience independently conducting, documenting, and presenting thorough and fair investigations that will withstand legal scrutiny and promote consistency across multiple jurisdictions.
• Advanced skills in presenting investigation findings and other guidance at an executive level and influencing leadership to adopt best practices.
• Proven ability to work independently, act on priorities, and exercise proven judgment around key issues and identifying legal risk.
• Collaborative relationship management and expert communication skills to effectively navigate a highly cross-functional environment.
• Strong problem-solving, analytical, critical thinking, and organizational skills with great attention to detail, a growth mindset, and ability to adapt in rapidly changing environment.
• Learning and development, performance management, and project management experience highly valued.
• Familiarity with facilitation, mediation, and conflict resolution is helpful.

Education

• 12 years relevant experience required
• JD, LLB, or other related degree and experience practicing labor and employment law or resolving high-level employee relations cases
• Formal training and/or certifications in workplace investigations and/or HR preferred
• Prior leadership and people management experience preferred.

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