Job Summary

NetApp Sales Business Systems Analysts work as part of a team that supports and enhances NetApp's world-wide business processes and systems. You will utilize your strong technical competencies and functional process expertise to identify, evaluate and develop systems and procedures that meet business user requirements. To do this successfully you will work closely with cross-function teams to understand business needs, and IT development to provide automated solutions. An ability to understand business process issues and communicate technical solutions to the internal client is essential to your success in this role. Project management skills and a customer service orientation is key. You will partner with the business and act as a trusted IT/Technology advisor. You will be the key IT representative to the business and collaborate and engage with other IT teams such as Enterprise Architecture, Business Analytics, Business Application Delivery and Foundational Services

• Collaborate with users to define processes that meet business objectives.
• Ensure processes are scalable and flexible to meet future business needs.
• Design processes that can be implemented with minimal disruption to supporting systems, and that are cost effective.
• Anticipate the needs of stakeholders affected by process change.
• Ensure that proposed changes represent the best overall fit for the organization.
• User Story creation, management, and execution team coordination.
• Develop and define IT requirements to support process and system changes.
• Co-lead design sessions to identify gaps and opportunities.
• Coordinate with IT development teams to manage the development process and resolve issues.
• Prepare and execute testing plans to ensure high quality results.
• Identify new or enhanced capabilities to align to future process objectives.

• Must have extensive knowledge of key Go-to-market processes & capabilities such as Opportunity Management, Deal Registration, Channel and Partner Enablement, Account Management, Pipeline Management, Forecasting, etc.
• Experience working with Sales Applications such as SFDC, Anaplan, Oracle CPQ, Analytics Platforms
• Strong business partnership experience required, with proven track record of successfully driving cross functional initiatives and projects. Ability to present ideas, design and solutions to business and IT stakeholders
• Perform feasibility studies, functional/technical gap analysis and map the business requirements to solution design. Identify and recommend industry best practices to address business requirements
• Review and analyze the business requirements to influence and guide functional design and end to end solutions architecture
• Experience in agile development methodology, user story writing and grooming processes
• Collaborate with enterprise architects and technical leads to understand the current application footprint and standards and drive implementation of end-to-end solutions
• Excellent written and oral communication and interpersonal skills
• Self-motivated and takes initiative without a lot of direction
• Demonstrated critical thinking and analytical decision-making skills
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment

• Experience with major Sales CRM and Q2I platforms, along with supporting tools.
• Requires 8-10 years of information technology experience of which at least 6-8 years mainly in the Sales Domain
• A Bachelor of Arts or Science Degree required; Information Technology, or related field preferred