Job Summary:

NetApp is seeking an experienced and strategic Operations and Program Manager to support our Sustainability and Environmental, Social, and Governance (ESG) initiatives. The successful candidate will be responsible for developing and operationalizing priorities aligned with NetApp's business objectives, ensuring compliance with ESG-related regulations, and coordinating stakeholder workstreams to drive efficient reporting and disclosure processes. As the Operations and Program Manager, you will report to the Chief Sustainability Officer and play a crucial role in enhancing NetApp's ESG performance, mitigating risks, and maximizing opportunities for growth and customer loyalty.

Responsibilities:

• Develop and drive the ESG Plan of Record and operationalize ESG priorities aligned with NetApp's business objectives, working closely with the Chief Sustainability Officer and cross-functional teams, including driving Monthly Business Reviews, Strategy Reviews and the Annual Operating Plan
• Establish and manage a central program management office to synchronize stakeholder planning for compliance with international, federal, and local ESG-related regulations
• Coordinate multiple stakeholder workstreams to drive efficient reporting and disclosure processes, including sustainability reports and ESG performance metrics
• Serve as a liaison to facilitate and manage engagements with investors, customers, and regulatory bodies on ESG matters, ensuring effective communication and relationship management
• Establish and run effective governance for the portfolio of ESG initiatives, including the execution of corporate goals across functions, alignment of internal stakeholders, and management of external partnerships, vendors, and programs
• Collaborate with legal and finance teams to formalize a joint actionable plans to operationalize improved systems, processes, data management, and enterprise-level accountability related to ESG initiatives
• Drive employee communication and engagement strategies to foster a culture of sustainability and enhance talent attraction and retention
• Partner with analysts and investors to improve engagement, develop proactive strategies, and enhance NetApp's ESG profile to attract new investors and strengthen relationships with ESG rating agencies
• Drive transformation by integrating ESG into the rhythm of the business, from identifying executive ownership to driving accountability and measurement through ESG executive dashboards, shared at Business and Strategy reviews with the ESG Steering Committee and Board

• Proven experience (12+ years) in ESG management, sustainability, management consulting or related fields, with a focus on program management and operationalizing ESG priorities
• In-depth knowledge of ESG regulations, frameworks, and reporting standards, including experience with international regulations such as the Corporate Sustainability Reporting Directive (CSRD)
• Strong understanding of ESG risks, opportunities, and compliance requirements, with a track record of mitigating risks and ensuring regulatory compliance
• Experience in coordinating stakeholder workstreams and driving efficient reporting and disclosure processes, including sustainability reports and ESG performance metrics
• Excellent communication and stakeholder management skills, with the ability to effectively engage and influence internal and external stakeholders at all levels
• Strong project and program management abilities, with a track record of successfully managing a large portfolio with complex initiatives, and driving cross-functional collaboration, financial planning and resource management needs
• Proactive, results-oriented mindset, with a passion for sustainability and driving positive change
• Familiarity with ESG rating agencies, investor expectations, and industry best practices related to ESG performance
• Proven experience working with cross-functional executives, including building exceptional executive level presentations and decks
• Ability to 'connect the dots' to build and communicate ESG observations and recommendations to executives, articulating business impact, risks, opportunities and go-forward recommendations

• Bachelor's degree in a relevant field. Advanced degree (e.g., MBA, MSc) preferred