Job Summary
We are looking for an energetic, inquisitive, and experienced resource for the position of credit & collections Analyst for our finance team. Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and has an eye for detail. The candidate must be willing to work a 10:30 to 7:30 EST shift.
High-Level Responsibilities
• Manage collections for NetApp accounts/ portfolios and send statement of accounts
• Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections
• Follow-up with customers on missing remittances and provide details to cash applications team
• Work with internal as well as external teams to resolve disputes resulting in payment delays
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• Use the collections tools effectively. Update collections activities in the system, collection notes, promises, problems and disputes
• Work on ad hoc requests from external as well as internal teams
• Provide back-up for team members in case they are out of office and handle queries related to their portfolios
• Ability to analyze and understand financial statements to assess a company's creditworthiness and assign appropriate credit limits.
• Familiarity with using credit risk tools such as Credit Risk Monitor to determine the degree of risk involved in extending credit.
• Will be required to review customer financials and assign credit limit
• Review orders on credit hold
• Review requests for non-standard payment terms/ payment term extensions
Job Requirements
• English Language skills are required for written and verbal communications
• Knowledge of Accounts Receivable, credit analysis and collections
• Minimum of 3 Years B2B credit & collections experience
• Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
• Problem solving, critical thinking skills and adhere to timelines
• Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
• Proficient in Microsoft Word, Excel, and Outlook
• Good email and phone etiquette
• Experienced with Oracle 11i, R12 applications, CRM, Creditsafe, D&B
• Excellent organization and time management skills
• Willing to work a 10:30 to 7:30 EST shift
Additional Desired Skills:
• Previous experience with GetPaid, Oracle Cloud ERP
• High level understanding of order to cash process
Education
Requires a minimum of 4 years of related experience.
Compensation
The base salary range for this position is $72,900 - $102,500 and will be determined by the candidate's location, qualifications, experience, and education. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
Job Segment: Accounts Receivable, ERP, Credit Analyst, Credit, Database, Finance, Technology