Job Summary
Working closely with one or more client executives, the ATS aligns NetApp's technical strategy to the customer's longer-term vision and goals, addressing business and IT challenges with uniquely differentiated solutions. To formulate and execute on this strategy, the ATS interacts with a wide range of customer stakeholders and engages the right NetApp team/expertise on solutions, products, ecosystem, and industry.
Job Responsibilities
• Understands customer's business, challenges, opportunities and imperatives though active engagement and discovery with many stakeholders.
• Leverages robust customer knowledge and intimacy to deliver a technical strategy and differentiated solutions to a full spectrum of account stakeholders.
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• Understands customer's use cases, applications, and perceived value of NetApp solutions.
• Maintains and expands customer stakeholder base, owning key customer relationships.
• Expands partner network, owning key alliance or reseller partner relationships.
• Aligns a broad set of NetApp and partner resources to craft and deliver against technical strategy.
• Identifies growth opportunities outside of existing install base of customers, workloads, and products.
• Continually develops appropriate industry, solution, and technical acumen needed to increase relevance and footprint in accounts.
• Evolves soft skills and practices behaviors that improve effectiveness and set the bar for customer expectations.
• Increase NetApp revenue in the aligned accounts, maximizing NetApp share of wallet within the account
• Ensure and manage a portfolio play that reflects NetApp's complete opportunities
• Deep understanding of customer's technical landscape & challenges
Job Requirements
• 8 years of relevant experiences is preferred.
• Some knowledge of government landscape in Indonesia
• A Bachelor of Arts or Sciences Degree in Electrical Engineering Computer Science or equivalent is required.
• Technical knowledge: On all NetApp technologies, partner offerings and competitive landscape on a customer business perspective level
• Drive for results: Through customer obsession and being the technical authority to win opportunities with appropriate workload specialists' engagement
• Communication and planning: As a key member in the account team and with customers and partners
• Business knowledge: Value proposition mapped to customer requirements
• Leadership: Technical leadership in team selling environments
• Ownership of technical relationship with the customer at the executive level
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