Job Summary

As an Account Technology Specialist, you determine customer needs for solutions and services from NetApp. You analyze customer requirements and convert them into technical solution concepts. You can present NetApp technologies to customers at different levels of responsibility, adapt to the interlocutors and question their motives and motivational factors. You not only support sales in the first technical customer discussions, but are also responsible for the technical elaboration of the solutions offered.

Your area of responsibility

Your area of responsibility includes the technical representation of NetApp and in particular the analysis of existing cloud, IT, network, application, backup and storage landscapes at customers. In the role of a Trusted Advisor, you are responsible for developing solution concepts and architectures, which you will present to a larger audience as part of a technical customer presentation. Active contact with customers in cooperation with the responsible Client Executive and ensuring that technically complex inquiries are handled competently and implemented professionally are the focus of this task.

• Interest in current trends in IT and technologies used (e.g. public clouds, hybrid clouds, container technologies, DevOps concepts, artificial intelligence)
• High motivation to actively advise our customers on their path to digital transformation and to develop joint solutions
• You have the ability to think analytically, are creative and team-oriented
• You like to bring different people together and work towards a common goal
• IT knowledge, including in enterprise / cloud computing, virtualization, storage, backup or high availability solutions
• Knowledge of storage technologies is desirable
• Successfully completed technical training or technical studies with appropriate professional experience
• Very good knowledge of Finnish and English