Technology Product Analyst IV

Overview

To compile, research, analyze and document data, requirements, workflow/ processes, functionality and or controls for respective ISD group. To develop and evaluate information, and prepare recommendations based on analysis for use in decision making. Serve as liaison and / or subject matter expert in respective business area. Provide leadership for strategic and compliance projects or programs.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Work as part of 2-3 Agile Scrum teams to draft and refine epics and user stories for medium to high complexity Agile projects
• Demonstrates competence in planning, organization, and multi-tasking, of large and complex efforts
• Partners with Scrum Master(s) for overall product board/backlog creation, maintenance, and management; orders backlog items to best achieve goals and optimize the value of each sprint
• Leverages Gherkin and Azure Boards
• Clearly presents status and issues in variety of oral and written formats, and leads product meetings including demos
• Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagramming
• Documents process models and identify process improvement opportunities
• Documents data requirements and services (SOA, WEB, etc)
• Represents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team.
• Analyzes information, requirements, data, work quality, work methods, processes, service specific practices, standards, and metrics/statistics
• Recognizes and proactively raises issues or risks along with well-considered solutions
• Interpret results of analysis; present recommendations, including alternatives and implications
• Demonstrates significant creativity and variety of approaches to solving business and technical problems
• Identifies and analyze opportunities for new and/or improved processes, data, or technology; provides clear picture of possible outcomes
• Conducts benchmarking, testing, write test scripts, trend analysis and other input to drive product development and continuous improvement
• Analyzes information to produce analytically driven inferences and hypotheses to generate actionable recommendations
• Solves business problems by defining the problem, interviewing stakeholders, identifying, and evaluating alternatives, and presenting findings
• Ensures compliance with Navy Federal Credit Union ISD standards and best practices
• Demonstrates leadership within the Scrum team and within the Analyst team, including via new ideas and contributes leading improvement efforts
• Mentors and guides Interns, Contractors, and other Analyst staff
• Continually seeks opportunities to improve and increase level of industry/domain-specific knowledge by remaining current with emerging products and technical updates

• At least 5 years of experience in IT solution creation and delivery
• At least 5 years of Scrum and Agile experience
• Significant experience in problem resolution including determining root cause, scope and scale of issues
• Advanced skill maintaining accuracy with attention to detail and meeting deadlines
• Advanced research, analytical, and problem-solving skills
• Advanced organizational, planning and time management skills
• Effective skill communicating with all levels within an organization
• Effective relationship building, negotiation, and facilitation skills
• Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely
• Advanced verbal and written communication skills
• Advanced skill making effective presentations to groups of various sizes
• Advanced skill analyzing and organizing problems or work processes for technical solutions
• Ability to work independently and in a team environment
• Experience working in cross-functional, multi-dimensional teams and projects
• Experienced and well versed in a variety of agile approaches (Scrum, Kanban, SAFe, Lean at a minimum)
• Experience in translating business requirements into technical solutions
• Experience with Gherkin and Azure Boards

• Certifications in MS Azure Cloud Fundamentals, SAFe certification, Certified Scrum Master (CSM)
• Pega CBA certification with 5+ years of Pega application delivery related experience