Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Summer Associate Internship (Member Research Strategist)

AT Navy Federal Credit Union
Navy Federal Credit Union

Summer Associate Internship (Member Research Strategist)

Gunnison, CO

Overview

The Member Research team oversees Navy Federal market research operations, ensuring high quality, effective research to support enterprise objectives and strategic initiatives. We design and implement feedback collection in many ways, using primary and secondary data to deliver integrated member and market insight packages to guide the design and optimization of best-in-class products and services.

The Summer Associate will assist team members in all phases of research project initiation, management, and analysis - including, but not limited to, proposal development, sample and questionnaire design, oversight of data collection and quality check, management and coordination among vendors, data processing, analysis, creation, and final report presentation.

Want more jobs like this?

Get Data and Analytics jobs in Gunnison, CO delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


The Summer Associate Program is a 12-week internship program beginning in May 2025 and ending in August 2025. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2025 or later.

Responsibilities

  • Work with team to understand business objectives and design surveys to address research needs.
  • Provide input in questionnaire design.
  • Program and test surveys in Qualtrics
  • Help pull samples and perform sample cleaning.
  • Provide support in answering member emails related to surveys.
  • Track and help provide incentives to survey respondents.
  • Assist team in the preparation of reports by pulling data from cross tabs, creating charts and slides in PowerPoint, populating charts, proofing numbers, etc.
  • Perform competitive market research and analysis to support requests from internal clients.
  • Through research and analysis, develop a deep understanding of our client base and target markets.
  • Perform other duties as assigned.

Qualifications

  • Currently pursuing a bachelor's or master's degree in Marketing, Business, or other related field (English, Communications, Psychology, etc.) - preference given to candidates working towards a degree in Marketing Research
  • Proficiency with Microsoft Excel and statistical software (SPSS)
  • Proficiency/working knowledge of Qualtrics.
  • Understanding of market research methodologies and data analysis techniques
  • Excellent written and verbal communication skills

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2024 America's Best Large Employers

• Forbes® 2023 The Best Employers for New Grads

• Fortune Best Workplaces for Millennials™ 2023

• Fortune Best Workplaces for Women ™ 2023

• Fortune 100 Best Companies to Work For® 2024

• Military Times 2023 Best for Vets Employers

• Newsweek Most Loved Workplaces

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Client-provided location(s): United States
Job ID: Navy_Federal_Credit_Union-20702-OTHLOC-100004137493669
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • FSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Company Outings
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Pension
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program