Overview

To lead Navy Federal's Organization Development (OD) function as an outcomes-driven, internal consulting practice focusing on aligning business strategies with people initiatives. Implement strategies by establishing operational objectives, policies and plans that have departmental and organizational impact, supporting the business through enablement, co-creation, and coaching. Build strategic alignment, improve team and leadership effectiveness, and drive enterprise-wide transformation efforts to foster a culture of agility, collaboration, growth, and resiliency.

Responsibilities

• Partner with senior leaders across the organization to establish trust and credibility on behalf of the OD team; serve as a trusted advisor providing insights and recommendations that align with business objectives
• Lead the execution of a comprehensive OD strategy aligned with the organization's goals and objectives; ensure that the team is equipped to align leadership teams on strategic direction, improve team dynamics and group process and transform organizational structure, culture and climate
• Collaborate with HRBPs and other HR Centers of Excellence (COEs) to co-create solutions for the business
• Collaborate within the Learning & Talent Development team to ensure OD initiatives are aligned with broader L&TD strategies and programs
• Coach and guide the OD team to identify and balance shorter-term localized challenges with longer-term systemic or transformational efforts that span a business unit or enterprise
• Partner with senior leadership to assess business needs and design strategic interventions; assess organization readiness and prioritization in planning, resourcing, and solutioning
• Oversee the L&TD intake process where leaders and/or HRBPs work closely with OD to discuss business needs
• Manage resources in alignment with priorities to include reviewing business needs, monitoring capacity, and assigning work; plan and execute OD work in an agile, iterative process
• Oversee implementation of the OD processes to include discovery, design, and delivery efforts
• Establish metrics to measure the success of OD initiatives, including their value and impact on the business performance, employee engagement, and leadership effectiveness; measure and share data insights focusing on progress and outcomes
• Execute functional business plans and contribute to the development of functional strategy
• Apply in-depth understanding of the business dynamics of own division and integrate within the department
• Perform other duties as assigned

• Bachelor's Degree in Psychology, Organization Development, Business, Human Resources, Training & Development or relevant field or the equivalent combination of experience, education and training
• Significant experience leading an internal consulting OD practice, focusing on organization alignment, improvement, and transformation to include team dynamics and effectiveness, strategic alignment, new ways of working, and culture shifts
• Significant experience in the practical application of OD frameworks and theories in a corporate environment by assessing and considering organizational readiness and prioritization in planning, resourcing, and solutioning
• Significant experience in data distillation and presentation of findings and conclusions clearly and concisely to stakeholders and executive leadership
• Ability to drive operational efficiency through evaluation of team's workflow, quality and output to continuously improve design, development and implementation of intervention and transformation efforts
• Ability to effectively work in complex, sensitive, and ambiguous situations
• Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
• Advanced design thinking, systems thinking, and strategic thinking skills
• Advanced organizational, planning and time management skills
• Advanced database, word processing, spreadsheet, and presentation software skills
• Advanced research, analytical, and problem solving skills
• Advanced skill working with diverse internal and external contacts
• Advanced skill building effective relationships through rapport, trust, diplomacy and tact
• Advanced skill exercising initiative and using good judgment to make sound decisions
• Advanced verbal and written communication and facilitation skills

• Advanced degree in Psychology, Human Resources, Education, or similar
• Professional certifications including human resources, coaching, project management and/or evaluation, change management (ProSci), organization development, assessments
• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives