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Manager, AI Strategy

AT Navy Federal Credit Union
Navy Federal Credit Union

Manager, AI Strategy

Vienna, VA

Overview

Develop and implement Navy Federal's Enterprise AI Strategy by directing and executing AI initiatives and projects. Collaborate with cross-functional teams to identify AI opportunities, driving innovation, and ensuring alignment with organizational goals. Analyze business unit challenges and leverage data insights to develop AI-driven business cases that enhance member experience and improve operational efficiency. Identify AI capabilities to inform the enterprise AI investment roadmap and conduct market scans for emerging AI trends and opportunities. Lead and develop team of AI strategists and data scientists tasked with furthering Navy Federal's Enterprise AI Strategy.

Responsibilities

  • Assist in leading the AI Strategy function to ensure alignment with Navy Federal's strategic goals.
  • Identify and drive opportunities for AI innovation to enhance member experience, enhance efficiencies, and create growth opportunities.
  • Present AI strategy and progress to senior leadership in support of AI investments and initiatives.
  • Iterate and improve on the frameworks for AI experimentation and learning.
  • Develop and track metrics and KPIs to measure the impact of AI initiatives.
  • Ensure adherence to ethical AI principles and data privacy regulations.
  • Stay updated on AI advancements, industry trends, and best practices to enhance AI initiatives.
  • Support the development and maintenance of team-specific components of the Division Annual Financial Plan (AFP).
  • Participate in organization-wide project teams and ensure timely completion of milestones.
  • Develop and implement new or updated policies, procedures, goals, and priorities as needed.
  • Manage a team of AI Strategists and Data Scientists, providing guidance, mentorship, and performance management.
  • Perform other duties as assigned.

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Qualifications

  • Bachelor's in Computer Science, Engineering, Data Science, Business Administration, or related field or the equivalent combination of training, education, knowledge of the AI/ML industry and evolving new advances in the field (e.g., Generative AI, Prompt Engineering).
  • 5+ years experience in AI/ML and innovation and familiarity with AI/ML industry trends and advancements.
  • Significant experience in creating and executing strategy for cross-enterprise initiatives.
  • Advanced skill in effectively delivering technical information with both technical and non-technical audiences.
  • Significant experience in project management and delivering AI initiatives from concept to execution.
  • Advanced knowledge of banking/financial industry trends, products, and services.
  • Experience executing in a fast-paced, high-demand environment while balancing multiple priorities.
  • Advanced critical thinking, analytical, and problem-solving skills.
  • Advanced verbal, interpersonal, and written communication skills.
  • Significant experience managing and mentoring a team of AI professionals.

Desired Qualifications

  • Master's in Computer Science, Engineering, Data Science, Business Administration, or related field or the equivalent combination of training or education.
  • Experience and knowledge of the AI/ML industry and evolving new advances in the field (e.g., Generative AI, Prompt Engineering).
  • Familiarity with AI ethics, governance, and risk management.
  • Advanced knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives.

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2024 America's Best Large Employers

• Forbes® 2024 America's Best Employers for New Grads

• Forbes® 2024 America's Best Employers for Tech Workers

• Fortune Best Workplaces for Millennials™ 2024

• Fortune Best Workplaces for Women ™ 2024

• Fortune 100 Best Companies to Work For® 2024

• Military Times 2024 Best for Vets Employers

• Newsweek Most Loved Workplaces

• PEOPLE's Companies That Care 2024

• Ripplematch Recruiting Choice Award

• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Client-provided location(s): Vienna, VA 22180, USA
Job ID: Navy_Federal_Credit_Union-22896
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • FSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Company Outings
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Pension
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program