Overview

Plan, install, and/or support ETS equipment to include (but not limited to) routers, switches, modems and other circuit specific devices associated with local and wide area network. Lead complex/difficult tasks of considerable scope and latitude requiring advanced analysis.

Responsibilities

• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
• Diagnose issues regarding branch, network and ATM infrastructure to include Cisco Routers, Switches, and Network circuits; take appropriate action
• Document operating procedures for installations, configurations and /or administration tasks
• Formulate and administer equipment maintenance program to include troubleshooting, repair, and replacement of the devices
• Maintain inventory control documentation on systems and components to ensure operating system and patch updates occur according to schedule
• Perform installation and configuration of network routers and switches as applicable
• Train team members and/or peers on functional processes and procedures
• Develop, test and implement systems and equipment; document results
• Evaluate and test new equipment for applicability in the environment
• Creates change tickets as needed
• Perform other duties as assigned

• Significant experience in Network Engineering/ Network Operations
• Significant knowledge of Cisco Routers, switches, Palo Alto firewalls, and Wireless access points
• Experience with SDwan technologies
• Experience supporting global infrastructure
• Ability to document and apply policies, standards and procedures
• Ability to work independently and in a team environment
• Experience in leading, guiding, training and mentoring others
• Experience in presenting technical solutions and/or recommendations
• Knowledge of technical inter-relationships between software/hardware and IT systems
• Advanced organizational, planning and time management skills
• Advanced research, analytical, and problem solving skills
• Advanced skill in diagnosing and troubleshooting issues
• Advanced verbal and written communication skills
• Bachelor's degree in Business Administration, Information Technology, or related field, or the equivalent combination of education, training and experience