Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain working knowledge of evolving IT engineering industry technologies/competition, concepts and trends. Assist with troubleshooting of complex technical issues causing business impact or service degradation. Willingness to be a self-starter in a face paced technical team.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Full life-cycle project management
  • Establish and lead project teams
  • Develop project plan/scope/schedule/cost/communications
  • Procure and/or manage resources/timelines/deadlines/quality
  • Risk, Issue and Change management
  • Ensure successful project implementation
  • Scope of responsibility
• Responsible for monitoring, maintaining, operating and troubleshooting daily remote access technologies.
• Improving and adjusting the Virtual Desktop system
• Accountable for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure.
• Apply engineering principles into the design and enhancement of new and existing systems
• Document new system components, or modifications to existing components
• Perform engineering tasks and assignments in support of business needs
• Perform engineering technology research, procurement, deployment, and configuration for new and modified systems
• Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions
• Perform other duties as assigned

• Significant Citrix virtual applications and desktop experience. (Citrix Studio, Citrix Policies)
• Significant Experience with Netscaler / networking experience (Netscaler policies)
• Significant Experience with VMware
• Significant Experience with ServiceNow request, incident, change, and asset management modules
• Experience with PowerShell
• Experience with SQL Server Management Studio and SQL query authoring
• Experience with Microsoft Endpoint Configuration Manager
• Experience with Group Policy Administration using GPOAdmin or equivalent
• Comprehensive knowledge of administering and troubleshooting Windows 10 and 11
• Willingness to be a self-starter and eagerness to learn new technologies
• Bachelor's Degree in Business Administration, Information Technology or the equivalent combination of training, education, and experience
• Expert database and presentation software skills
• Expert organizational, planning and time management skills
• Expert research, analytical, and problem solving skills
• Expert skill exercising initiative and using good judgment to make sound decisions
• Expert verbal and written communication skills
• Expert word processing and spreadsheet software skills

• Citrix Certified Associate (CCA)
  • Citrix Certified Associate - Virtualization (CCA-V)
  • Citrix Certified Associate - App Delivery and Security (CCA-AppDS)
• Citrix Certified Professional (CCP)
  • Citrix Certified Professional - Virtualization (CCP-V)
  • Citrix Certified Professional - App Delivery and Security (CCP-AppDS)
• Citrix Certified Expert (CCE)
  • Citrix Certified Expert - Virtualization (CCE-V)