Overview

To provide facility management resulting in enhanced performance and reduced lifecycle costs of buildings and grounds at company-owned/leased commercial office and remote ATM facilities under minimal supervision. Exercise a proactive strategy and technical expertise to provide operational management of buildings and grounds with the ultimate goals of reducing lifecycle costs, enhancing Member experience, and maintaining a productive work environment for Navy Federal staff. To respond to complex requests for service modifications and/or vendor management issues. Ability to be available for after-hours emergencies to reduce losses and maintain critical business functions.

Responsibilities

• Working Conditions: Travel < 50% of time-Work
• Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints
• Draft business communication, correspondence, reports and/or other written materials
• Maintain accurate records
• Serve as resource for the resolution of complex and/or unique problems
• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
• Conduct facility audits for code compliance, design and security standards; identify opportunities for improvement
• Develop capital budgets to include estimating, forecasting and adjusting
• Effectively manage lifecycle costs associated with maintaining facility, equipment, and furnishings
• Make maintenance modifications to ensure facilities are operating as designed
• Manage performance and provide quality assurance for outsourced services
• Promote branch office relationship programs and processes
• Provide operational facility management of buildings and grounds
• Schedule maintenance, repair, replacement and leasehold improvements
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
• Perform other duties as assigned

• Experience in identifying safety hazards including correcting or eliminating them
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Significant experience in managing projects involving directing/facilitating the work of contractors/subcontractors
• Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit
• analysis and related analytical tools
• Significant experience in working and participating in cross-functional, multi-dimensional teams and projects
• Significant experience in working effectively with diverse internal and external contacts
• Working knowledge of practices, procedures, and policies involved in the care of public buildings and grounds
• Working knowledge of regulations and procedures governing the procurement of services and contracts
• Working knowledge of operation and maintenance practices for high performance buildings
• Advanced skill building effective relationships through rapport, trust, diplomacy and tact
• Advanced skill comprehending, using and interpreting building codes, regulations, specifications, policies/procedures
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Advanced verbal and written communication skills
• Effective skill interpreting leases and operating agreements to determine owner responsibility
• Effective skill interpreting schedules, sketches, layouts and blueprints
• Effective MS Project skills or equivalent project tracking software
• Bachelor's Degree in Property Management, Architecture, Engineering, Interior Design, Construction, Construction Management or the equivalent combination of training, education, and experience

• Navy Federal or other financial institution operations