Branch Facility Property Manager I

Overview

To provide facility management resulting in enhanced performance and reduced lifecycle costs of buildings and grounds at company-owned/leased commercial office and remote ATM facilities. To exercise a proactive strategy and technical expertise to provide operational management of buildings and grounds with the ultimate goals of reducing lifecycle costs, enhancing Member experience, and maintaining a productive work environment for Navy Federal staff. Ability to be available for after-hours emergencies to reduce losses and maintain critical business functions. Perform complex/varied tasks with moderate analysis and impact.

Responsibilities

• Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints
• Draft business communication, correspondence, reports and/or other written materials
• Maintain accurate records
• Participates in serving as a resource for the resolution of complex and/or unique problems
• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
• Experienced in conducting facility audits for code compliance, design and security standards; identify opportunities for improvement
• Develop capital budgets to include estimating, forecasting and adjusting
• Assist in leading and managing lifecycle costs associated with maintaining facility, equipment, and furnishings
• Assist in leading maintenance modifications to ensure facilities are operating as designed
• Manage performance and provide quality assurance for outsourced services
• Participates in promoting branch office relationship programs and processes
• Provide operational facility management of buildings and grounds
• Schedule maintenance, repair, replacement and leasehold improvements
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
• Perform other duties as assigned
• Property Management positions require a minimum of 50% travel to include non-local travel and travel requiring multi-night stays, as well as alternating 24x7 on-call coverage

• Experience in working effectively with diverse internal and external contacts
• Exposure to identifying safety hazards including correcting or eliminating them
• Exposure to managing multiple priorities independently and/or in a team environment to achieve goals
• Familiarity with practices, procedures, and policies involved in the care of public buildings and grounds
• Familiarity with regulations and procedures governing the procurement of services and contracts
• Familiarity with operation and maintenance practices for high performance buildings
• Basic skill interpreting leases and operating agreements to determine owner responsibility
• Basic skill interpreting schedules, sketches, layouts and blueprints
• Effective skill building effective relationships through rapport, trust, diplomacy and tact
• Effective verbal and written communication skills
• Bachelor's Degree in Property Management, Architecture, Engineering, Interior Design, Construction, Construction Management or the equivalent combination of training, education, and experience

• Navy Federal or other financial institution operations