Overview

To plan and manage the governance of enterprise project portfolios, including developing and implementing framework, methodology, measurements for proposing, approving, and reviewing projects, programs, and services, and techniques in identifying, quantifying, and tracking the realization of expected benefits. May act as AVP in the absence of the incumbent. Work is performed under general direction.

Responsibilities

• Lead and manage an enterprise program team focused on planning, managing and governing key initiatives and enterprise capabilities
• Lead and facilitate cross functional planning team that can build the view, and support planning discussions among the owners of the work, to include resources, dependencies and sequencing across portfolios
• Coordinate and synchronize portfolios via regular planning sessions to provide a common understanding of the current work streams, backlog and outcomes
• Monitor processes, tasks, and metrics associated with the enterprise project portfolios, and measure performance against the baseline scope, budget, time, and resources
• Develop best governing practices and principles to increase performance and lower operating costs to ensure optimal enterprise efficiencies
• Develop and recommend enterprise-wide project and portfolio management processes that drive the on time, in budget delivery of business critical initiatives
• Ensure transparency regarding the status of enterprise project portfolios to enable fact-based decision making by leaders
• Analyze and assess the consistency of portfolio performance to ensure adherence to established policies, procedures and practices within service level agreements, documentation standards and methodologies meet established service level agreements
• Maintain standards for project management within the organization as well as govern the portfolios by assessing the scope and business impact, allocating resources and verifying time, budget, risk and impact assumptions
• Ensure consistent delivery against objectives by setting standards, providing governance, enforcing accountability, and setting the pace of transformation
• Develop executive level-reporting and metrics with a focus on visual depiction of complex information
• Partner with others within and outside the Enterprise Portfolio Management Office to support and enable change management efforts
• Build and maintain relationships with lines of business, team members, management, key stakeholders and/or external contacts (e.g., vendors, etc.)
• Ensure compliance with Navy Federal's ISD standards, practices and processes
• Provide quality assurance, content support and thought partnership to the senior executives and business sponsors for the organization's key initiatives
• Perform other duties as assigned

• Significant progressively responsible experience in managing an Enterprise Portfolio Management Office, Strategy Realization Office or the equivalent, for a large organization, preferably at a large financial services organization
• Significant experience in project leadership and execution, including initiatives with technology, processes, cross-functional teams and external partner team members
• Significant experience in working with business intelligence tools (e.g., Microsoft Power Bi, Tableau, etc.)
• Advanced knowledge of current and emerging technologies and how enterprises are employing them to drive agility and digital transformation
• Advanced knowledge of project lifecycles and management methodologies (e.g., Agile, SDLC, SAFe, Lean Portfolio Management, etc.)
• Advanced knowledge of current and emerging technologies and how they may be used to drive business value
• Significant experience in working and participating in cross-functional, multi-dimensional teams and projects
• Significant experience in supervising and leading professional employees
• Ability to work independently within a matrixed environment
• Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
• Advanced skill building effective relationships through rapport, trust, diplomacy and tact
• Advanced skill exercising initiative and using good judgement to make sound decisions
• Advanced skill using innovative thinking to solve problems and facilitate the decision making process
• Advanced skill producing desired results and achieving goals and objectives
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Advanced critical thinking, analytical, and problem solving skills
• Advanced skill resolving conflicting requests and meeting changing requirements
• Expert verbal, interpersonal and written communication skills
• Expert word processing, spreadsheet and presentation software skills
• Expert skill in the use of Microsoft Office Products (e.g., Excel)
• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field, or the equivalent combination of education, training and experience

• Advanced knowledge of Navy Federal Project Portfolio Management
• Advanced knowledge of Navy Federal functions, philosophy, operations and organizational objectives
• Master's degree in Computer Science, Engineering, Information Technology, or related field