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Talent Services Manager

AT NAVEX
NAVEX

Talent Services Manager

Charlotte, NC

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

At NAVEX, we're making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That's a serious impact.

As a Talent Services Manager, you will serve as a key liaison for people and our HR services that are changing the way people experience life at work. You will gain immense exposure to a variety of people-based programs and operations that will put you in a position to make a strategic impact on the employee experience. You will join an HR team known for its highly regarded standards, trusted relationships, and innovative programs that enable NAVEX to be recognize as a top workplace. We are no ordinary HR team - we are a passionate group of people driven by real purpose. And true statement - we think we're leaders of the fun crowd!

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Be Your Greatest Impact! Be NAVEX.

What you'll get:

  • Real rewards. Competitive and transparent pay practices, wellbeing programs, and benefits with a choice.
  • Career growth. Market-leading training, and an unwavering commitment to your growth and success.
  • Meaningful work. Our innovative products and solutions have a real-life impact on people and organizations across the globe.
  • An inspiring culture. Invested teammates, belonging groups, and a socially determined culture.
  • Life flexibility. Time to care for yourself, your loved ones, and your community.
  • Industry leadership. Be part of an organization that's known for excellence, fast growth, and being consistently profitable.

What you'll do:

  • Support the Customer Success organization as their HR business partner, providing guidance and consultation to managers and employees on HR programs, practices, and policies
  • Build strong relationships with managers to coach and advise them on organizational, people, and change-related issues
  • Manage complex, specialized, and sensitive employee relations cases with objectivity and integrity, including recommending outcomes and actions based on investigation findings
  • Support HR programs in partnership with Talent Acquisition, Total Rewards, and Talent Development, including talent reviews and calibrations, engagement survey planning, and compensation reviews
  • Engage with people at key stages of their tenure. Gather insights on their experience at NAVEX, summarize findings, and propose actions that strengthen our culture
  • In partnership with HR Data Analyst, analyze HR reports to inform strategic decision-making and problem-solving
  • In partnership with Talent Development, create and facilitate training content to support organizational capability and impact
  • Maintain employee records across systems to ensure consistency and data integrity
  • Support company-wide Talent Services initiatives as needed

What you'll need:

  • 5+ years of experience working as an HR Business Partner; SHRM-CP desired.
  • Passion to grow your HR craft through continuous learning, curiosity and commitment to change
  • Strong working knowledge of key employment laws and regulations
  • Exceptional verbal and written skills and relentless attention to detail
  • Unshakeable confidentiality and integrity
  • Ability to drive results through your job competencies of advising, decision making and stewardship
  • Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instills trust

Our side of the deal:

We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals.

  • Every team member must have a career plan in place and reviewed with their manager after six months on our team.
  • The starting pay range for this role is $90,000+ per annum.
  • Pay progression based on your performance impact.

We're committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX's career page to find out more information.

We're an equal opportunity employer, including all disability and veteran status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Client-provided location(s): Charlotte, NC, USA; Lake Oswego, OR, USA
Job ID: NAVEX-R5268
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program